British Airways

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Seems that the loyalty program hackers have jumped over the pond and have now targeted thousands of British Airways Executive Club members that have found their accounts frozen as a precaution.

British Airways Avios Hack

Members are not able to use their Avios before British Airways unfreezes their accounts. It is unclear if hackers on this British Airways case were able to use Avios in an unauthorized way like on the Hilton HHonors case. [click to continue…]

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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions March 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Conrad Hilton, the great-grandson of the Conrad Hilton that founded the Hilton chain and Paris Hilton’s brother, severely misbehaved on a British Airways flight from London to Los Angeles and was arrested upon arrival.

Conrad Hilton British Airways Flights

Hilton agreed to plead guilty to a one count of simple assault that has maximum sentence of 6 months in the jail (couldn’t find the arraignment details). [click to continue…]

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British Airways emailed an account update yesterday that had interesting update about HBO (Hand Baggage Only) fares that had allowed elite members to choose their seats without charge.

British Airways HBO Update

This all is changing for bookings made from March 26, 2015. British Airways will allocate seats when the check in opens unless the passengers wishes to pay for the privilege of selecting a seat. [click to continue…]

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When I was reading Financial Times on an Etihad flight this past week, I came across a letter to the editor that was referencing an Avios article on the same paper earlier.

Financial Times British Airways backlash misses real point of air miles schemes

British Airways (an Iberia too) announced some drastic changes to its Executive Club program that would severely lower the number of miles earned on economy class and make redeeming for business and first class awards and upgrades more expensive (read my piece here). [click to continue…]

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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions February 7

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.

[click to continue…]

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British Airways today announced changes to its Executive Club program for tickets issued on or after April 28, 2015.

British Airways Executive Club Changes

The change that will hit most Executive Club members is the cut of Avios that one earns for economy class flights. These are cut from 100% to 25% of the flown miles on deeply discounted fares. The price of business and first class awards are going up as is the price of upgrades. [click to continue…]

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It was widely reported over the weekend that the IAG (International Consolidated Airline Group), which is the parent of British Airways, Iberia and Vueling, had made a new bid worth 1.34B to purchase the Irish flag carrier Aer Lingus.

IAG Aer Lingus

This time the board of Aer Lingus is set to recommend the deal that needs to be approved by both the Irish government that owns quarter of the airline and Ryanair that holds a 29.9% share of it. Etihad Airways of Abu Dhabi also has an ownership interest in Aer Lingus. [click to continue…]

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On November 28, I wrote (access here) about Le Club Accorhotels British Airways, Avios and Delta promotions that Accor seemed to have canceled without any prior notice.

Le Club Accorhotels Bonus Miles Promotions Fall 2014

Then on December 2, I wrote (access here) that Accor was claiming this to be just a “glitch” and a “technical” error, although the the promotions still show as expired when you try to access them on Accor’s website.

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