British Airways

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British Airways is having yet another strike with its Mixed Fleet cabin crew between July 1 – 16, 2017, which the airline would not prefer paying a living wage.

Qatar Airways A320 British Airways Union Busting

Now, British Airways has applied for an exception from CAA to wet lease nine Airbus A320 aircraft with crews (both cockpit and cabin) from Qatar Airways for two month period including July 1 – 16, 2017, stating extraordinary circumstances. [click to continue…]

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A LoyaltyLobby reader dropped me an email regarding the BA meltdown that happened couple of weeks back and where to send the compensation request when flying on codeshare that I covered here on earlier this week.

Reader Question Compensation For British Airways Service Issues

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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This weeks Compensation Clinic comes from a reader who attempted to purchase a last minute British Airways long haul ticket during the famous IT meltdown weekend but was obviously unable to do so.

Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a different Compensation Clinic case here once a week. [click to continue…]

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I had a chance to check out British Airways’ World Traveller Plus (Premium Economy) service last week on a flight from Boston to London due to a last minute pre-flight operational upgrade from my original Economy class booking.

BA-PE-Seat

I had flown BA in both business and economy several times each over the last couple of years but this was my first flight in Premium Economy and I was interested to compare.

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It is now a week from that disastrous British Airways “shut down” that was due to someone turning/plugging off device that grounded the airline for a day.

Now, the British press has started to ask tough questions as they should (in my opinion earlier). Has the cost cutting gone too far? Is the leadership competent? What is British Airways? Is there any difference between British Airways and so called low cost airlines? [click to continue…]

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British Airways had embarrassing incident last weekend that ended up grounding its entire flight operations. Someone had inadvertently unplugged critical device that brought the entire system down (and apparently BA doesn’t believe in having proper back up plans in place such as UPSs).

BA Two Year Status Extensions

Now, the airline have been emailing its Executive Club members and offering to extend their status by two years due to this unfortunate incident. [click to continue…]

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British Airways trade union representing Mixed Fleet flight attendants have given the airline two weeks notice that they intend to strike for four days starting on June 16, 2017.

BA Strikes

Mixed Fleet consists of around 2,900 flight attendants that work both on short and long-haul routes. Union and the airline have reached an agreement about the pay but not the benefits the airline has decided to withdraw from the flight attendants that participated to previous strikes. [click to continue…]

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One question has been prevalent over the last few days and many emails with reader questions reached us regarding How To Claim Compensation From British Airways For IT Outage related Travel Disruptions.

While British Airways currently doesn’t acknowledge any liability for EU regulation mandated compensation it could be useful to clock in your compensation requests early. [click to continue…]

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British Airways passengers departing today (and likely tomorrow as well) should prepare for the worst as the airlines IT systems suffered an outage and the airline has cancelled all flights until 6pm UK time.

The issues started this morning with passengers being unable to check in both online and at the airport while those that got already checked in got caught up in shut down flight operations inside the terminal or waiting for hours at the tarmac. [click to continue…]