British Airways

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British Airways Executive Club has launched an Avios sale that comes with 50% bonus for purchases made between November 30  – December 5, 2016.

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British Airways has also temporarily increased the number of Avios you can purchase before any bonuses from 35,000 to 100,000. The number of Avios that you can purchase under this offer with the bonus included is 150,000. [click to continue…]

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This week the Compensation Clinic case comes from a delayed British Airways London Heathrow to Amsterdam flight that yours truly experienced two weeks ago.

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Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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Eleven days ago, I was on a miserably delayed British Airways flight 444 from London Heathrow to Amsterdam than ended up being delayed by more than four hours (2AM+ arrival) and resulted in a plane swap in the process.

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I was well aware of that I could claim 250 euro compensation per EC 261/2004 (did that actually today) but was surprised that CheapTickets actually reminds passengers when their flights are delayed and eligible for cash per EU rules. [click to continue…]

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It’s another Whine Wednesday and today I’m writing about something that I experienced a few days ago at London Heathrow Terminal 5 while departing on British Airways: Lack of manned Service Counters.

ba-help-deskBritish Airways operations in Heathrow were a disaster on Monday due to fog in the morning and then delays and lack of available ground services rolled themselves into the late evening. [click to continue…]

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A 33 year old British woman traveling to Dubai on British Airways had her trip interrupted by a Lifetime Ban which was levied upon her by the carrier after disruptive behavior on her outbound flight.

ba747-copyAllegedly the lady was intoxicated and aggressive towards the crew and other passengers during an hour long altercation before she was restrained and eventually handed over to authorities in Dubai. [click to continue…]

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British Airways appears to have scaled back their catering for their intercontinental Club World Business Class product even more than previously announced.

ba747-copyBA reportedly had a series of cutbacks and experiments in terms of catering many which will start to come into effect January next year, but the current Club World product already seems to be affected. [click to continue…]

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British Airways today announced what many short-haul economy fliers had been eagerly waiting for. The airline will start charging for all beverage and food items effective on January 11, 2017.

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The fresh food items are Marks & Spenser branded (not sure if actually supplied by them). Consumers that have booked British Airways short-haul flights for travel on or after January 11, 2017, should contact BA customer relations and request refund or Avios compensation due to product downgrade. [click to continue…]

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British Airways (part of IAG that is 20% owned by Qatar Airways) has entered into a Joint Business Agreement (surprise!) with Qatar Airways.

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The airlines will codeshare all flights between UK & Doha. British Airways will place its code on flights operated Qatar Airways to destinations in Africa, Middle East and Asia that the airline doesn’t serve. Qatar Airways in turn will place its code on BA operated flights to destinations in the UK and Europe (majority of which it doesn’t fly directly from Doha). [click to continue…]