Delta

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Many of you heard about the worldwide system failure that hit Delta Airlines a few weeks ago (Monday August 8) that we previously wrote about here. Their computer systems were down affecting their operations globally and either canceling or delaying the majority of their flights that day.

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Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week.

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Delta Air Lines made an announcement about their new business class product coming first on brand new Airbus A350 aircraft in the fall of 2017 and being introduced also to the existing 777 fleet.

Delta Air Lines Delta 1

Delta plans to use this suite product on flights over 12 hours that basically means flights to Asia and Australia. The airline doesn’t plan to convert its other existing planes to this product type. [click to continue…]

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A LoyaltyLobby reader sent me a Compensation Clinic-case where Delta ended up canceling Amsterdam-Boston flights and his quest to claim the compensation per EC 261/2004.

Compensation Clinic Delta

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week. [click to continue…]

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ExpertFlyer is a tools that allows travelers to check flight availability, fare and routing rules, seat info, and has award availability for many, although not all, airlines.

ExpertFlyer Delta Air Lines Data

ExpertFlyer and Delta has a public spat back in 2014 when Delta forced the service to first remove the upgrade availability and later ALL information regarding to Delta. Now, everything else besides Delta upgrade availability is back, however. [click to continue…]

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Starwood Preferred Guest has launched a new promotion for Delta Air Lines SkyMiles member stays in the United States & Canada between April 1 – June 30, 2016.

Starwood Preferred Guest Delta Air Lines Double Up Promotions April 1 - June 30 2016 U

SkyMiles members can earn 2 miles per USD charges in addition to their usual Starpoints and Delta Elite’s that have signed up for the Crossover Rewards (read here) earn this additional bonus. [click to continue…]