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SPG has Crossover Rewards with Delta and has made targeted offer to some members to earn double & triple SkyMiles in addition to Starpoints for stays in the United States & Canada October 24 – December 31, 2016.


Members earn double SkyMiles for their weekday stays and triple for weekends ones (triple miles earned for stays that include Friday or Saturday). [click to continue…]

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Well. I have told myself many times not to book flights departing early morning hours, but I made that mistake again. I had to get to Santiago from Rio de Janeiro and pieced the ticket together by buying a cheap one-way GIG-GRU on JJ and the using Avios for GRU-SCL on the same airline.


The only way of making the 8:05AM JJ GRU-SCL flight was to take the 5AM GIG-GRU flight, if I didn’t decide to fly-in the night before. I remember looking at the clock at 2AM this morning and saying myself that I have another hour to sleep. Suffice to say, the next time I had look at the clock it was 5:15AM and I had missed the flight. [click to continue…]

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Many of you heard about the worldwide system failure that hit Delta Airlines a few weeks ago (Monday August 8) that we previously wrote about here. Their computer systems were down affecting their operations globally and either canceling or delaying the majority of their flights that day.


Remember that you can always email us, send us a Facebook message or Tweet about the issues you have with hotels, airlines and other travel providers. We’ll feature one new Compensation Clinic case each week.

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Delta Air Lines made an announcement about their new business class product coming first on brand new Airbus A350 aircraft in the fall of 2017 and being introduced also to the existing 777 fleet.

Delta Air Lines Delta 1

Delta plans to use this suite product on flights over 12 hours that basically means flights to Asia and Australia. The airline doesn’t plan to convert its other existing planes to this product type. [click to continue…]