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A LoyaltyLobby reader emailed me a question regarding a Delta flight delay from the United States to Europe that led the reader to arrive to their final destination 7 hours late. What compensation is due?

Reader Question Delta Flight Delays

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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SPG has Crossover Rewards with Delta and has made targeted offer to some members to earn double & triple SkyMiles in addition to Starpoints for stays in the United States & Canada October 24 – December 31, 2016.


Members earn double SkyMiles for their weekday stays and triple for weekends ones (triple miles earned for stays that include Friday or Saturday). [click to continue…]

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Well. I have told myself many times not to book flights departing early morning hours, but I made that mistake again. I had to get to Santiago from Rio de Janeiro and pieced the ticket together by buying a cheap one-way GIG-GRU on JJ and the using Avios for GRU-SCL on the same airline.


The only way of making the 8:05AM JJ GRU-SCL flight was to take the 5AM GIG-GRU flight, if I didn’t decide to fly-in the night before. I remember looking at the clock at 2AM this morning and saying myself that I have another hour to sleep. Suffice to say, the next time I had look at the clock it was 5:15AM and I had missed the flight. [click to continue…]