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The Hyatt’s points to donation rate was the topic of my Whine Wednesdays piece this past Wednesday (read more here).

UPDATE Whine Wednesdays Hyatt Nepal

Hyatt was only paying 0.5 cents for each Gold Passport point donated to the designated charity helping the Nepal earthquake victims. Hyatt has now reserved this decision and doubled the points to donation amount to 1 cent for each Gold Passport point.

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Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions May 23

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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Whenever there is a natural disaster, many companies start sending out emails asking for members to donate points that these programs then convert to cash (at terrible rate) and donate to charity.

Whine Wednesdays Hyatt Nepal

This makes very little sense to the member due to the horrible conversion rate that the program uses. Hyatt is currently selling points at 1.71 cents each with up to 40% bonus (read more here) yet they are only willing to give 0.5 cents (71% less than what they collect when selling them) to the charity. [click to continue…]

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Hyatt has launched an up to 40% off Bed & Breakfast Flash Sale for stays at participating Southeast Asia hotels between May 22 – August 31, 2015.

Hyatt Gold Passport South East Asia Up To 40 Percent Off Flash Sale May 22 - August 31 2015

The offer is valid for bookings made between 10:01AM on May 19 to 10:59PM on May 21, 2015, Singaporean time (get your bookings in by tomorrow early if in Europe or Americas). [click to continue…]

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On March 15th, I wrote about cryptic email (access here) that Hyatt Gold Passport sent to some Diamond members about their breakfast benefit.

Hyatt Gold Passport Freddie Awards Voting Fraud

The email didn’t make any sense, but a LoyaltyLobby reader sent me a note pointing out an earlier email where Hyatt was soliciting Diamond members to vote for their program on Freddie awards based on the false premise. [click to continue…]