hyatt

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A LoyaltyLobby reader sent me an email about the Hyatt Gold Passport Diamond benefit of getting upgraded to best available room per the program T&Cs.

Reader Question Andaz Maui

Remember that you can always email me, sent a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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Hyatt Gold Passport is about to launch their next promotion called Stay More Play More that is valid for stays between April 1 – June 30, 2016, and have now sent out physical mailers about it.

Hyatt Stay More Play More

The problem is that when you try to register using the link on the card received you will only get 404 error. Hyatt has not yet enabled the registration. [click to continue…]

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A LoyaltyLobby reader sent me an email today about a cab from Grand Hyatt Bangkok Erawan to the airport that must have had the hottest meter around. I wrote about my own bad cab experience from this very same hotel (access here) and previous Bangkok ones here.

Grand Hyatt Erawan Bangkok Hot Meters

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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When friend of mine was checking out from the Hyatt Regency hotel in Phuket this afternoon and paying using his Canada issued credit card, the terminal spat out the usual offer to pay in the currency of the card issued instead of Thai baht.

Hyatt Regency Phuket CAD THB DCC March 15 2016 U

I have said it many times and will probably keep repeating this all over, but I have never seen an instance where this Dynamic Currency Conversion (DCC) would have been beneficial for the person paying the bill. It is very beneficial for the merchant whose payment card processor will usually split the “spread”. [click to continue…]

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Hyatt is late to the game of soft brands and unveiled yesterday its “Unbound Collection” to combat Marriott’s Autograph Collection, Starwood Tribute Portfolio, Hilton’s Curio and Accor’s selection of independent hotels that can be booked on its website. IHG is yet to launch a soft brand.

Hyatt Gold Passport Unbound Collection

“Unbound Collection” hotels are those that cannot fit any of the Hyatt’s other brands but would like to tap into its distribution network. Hyatt will obviously get plenty of franchise and other fees for distributing them. [click to continue…]