IHG Rewards Club

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The other week week, IHG Rewards Club sent out “Member booking update” emails to members and I have covered the mess surrounding this email and clarification email from IHG on my posts here, here and here.

ihg-rewards-club-email-update-greater-china

Many members were as baffled as I why IHG Rewards Club would send out an email that contained no new information about the booking process and the follow up email made equally little sense. Seems that members outside of Greater China have not been informed about the change that will take place on January 1, 2017. [click to continue…]

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HG Rewards Club has launched Cyber week deal to purchase points at up to 100% bonus last week that will end on December 2, 2016.

ihg-rewards-club-buy-points-cyber-week-deal

It was unclear at the time if this was a targeted offer or open to anyone. This sale is part of Cyber week sale that started today (officially) and open for anyone. You can both purchase and receive as a gift 60,000 points (before any bonuses) every calendar year. [click to continue…]

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A LoyaltyLobby reader sent me a question that resurfaces every once in a while. If you prepay a stay, do you actually need to show up to get the stay/night credit and points?

reader-question

Remember that you can always email me, send a message via Facebook or use Twitter and include photos too. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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Late last week, IHG Rewards Club sent out “Member booking update” emails to members and I covered this on my post past Saturday (read more here).

ihg-rewards-club-member-booking-update

Many members were as baffled as I why IHG Rewards Club would send out an email that contained no new information about the booking process. Seems that some information was omitted from the English version of the email compared to the Chinese one, however. [click to continue…]