IHG Rewards Club

by -

Here are seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions May 23

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

by -

This weeks Compensation Clinic case comes from a LoyaltyLobby reader’s stay at the InterContinental Times Square hotel (+ the reader would like to know if the compensation was adequate).

Compensation Clinic InterContinental New York Times Square

Remember that you can always email me, send me a Facebook message or Tweet me about the issues you have with hotels, airlines and other travel providers. I will feature one new case each week. [click to continue…]

by -

Tropicana in Las Vegas became part of Hilton’s DoubleTree brand (read more here) back in 2012 and IHG already has two InterContinental Alliance Resorts (Palazzo and Venetian) in the city .

Las Vegas Hooters IHG

Now, the city’s news paper Las Vegas Sun is reporting that the Hooters Casino has been sold and that it would likely become affiliated with IHG, although not under the Hooters name. [click to continue…]