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IHG Rewards Club has quietly updated the Terms and conditions governing the Ambassador and Royal Ambassador programs effective January 20, 2017.

InterContinental Ambassador T&Cs Update Effective January 20 2017

The updated T&Cs now include even more exceptions of suites where Ambassador and Royal Ambassador members cannot rely being upgraded. The upgrade and lounge access rules have been updates as well. [click to continue…]

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IHG Rewards Club had the “Where’s Iggy” advent calendar promotion for members in Europe back in December (read more here) that allowed earning 2,500 free points over the course of the promotion (great way to top up an account or extend the validity of points).

UPDATE IHG Rewards Club Advent Calendar 2016

I have now received several emails from members that have not had anything post to their IHG Rewards Club account by the deadline given by IHG (January 14). [click to continue…]

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Late last year, I wrote a piece (access here) when my IHG Rewards Club Spire Elite status was extended until the end of 2018. This likely happened after my Royal Ambassador renewal.

IHG Rewards Club Spire Elite December 31 2019

When I was checking my reservation earlier today, I realized that the elite status has now been renewed until December 31, 2019. This likely happened when the Royal Ambassador was moved to calendar year and my RA status extended from September 30 expiry to December 30.

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IHG Rewards Club has a nice tool on its mobile app to see all the hotels where one has stayed at over the past 12 months on a map. The map is now available on the website as well.

IHG Rewards Club My IHG Travels Map

You can click on the bubbles on the map and it then reveals the name of the hotel where your stay took place. The number inside the bubble indicates the number of stays (not nights) over the past year. [click to continue…]

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IHG Rewards Club made an announcement just before the New Year (read more here) about award category changes that will take effect on January 15, 2017.

IHG Rewards Club Award Category Changes January 15 2017

IHG Rewards Club has 488 properties moving a minimum of one award category (5,000 points) up while some move up to three (15,000 points). There are 161 hotels moving down in the number of points required for a free night. [click to continue…]

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Many hotels remind their guests that they would rather hear from him/her if there are any issues during the stay rather than giving less than perfect score on those after stay surveys that the chains often send out.

Hotels Begging For Positive After Stay Survey Remarks

Some hotels have employees wear buttons asking for 10 while others may have reminders on their welcome letters. I believe that I have seen them all and I have two examples from the past week. One done tastefully while the other one not so. Both examples are from IHG affiliated hotels. [click to continue…]

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IHG Rewards Club has launched a double points offer for corporate travelers that use their negotiated rate for stays in Asia-Pacific, Middle East & Africa.

IHG Rewards Club Double Points Asia-Pacific January 1 - April 15 2017

The offer requires Accelerate registration and is valid for stays between January 1 – April 15, 2017. The offer excludes Greater China properties (China + Hong Kong, Macau & Taiwan). [click to continue…]

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A LoyaltyLobby reader sent a question over the website about where the IHG Rewards Club web page had gone as the old link was bring up PAGE NOT FOUND.

IHG Rewards Club Points Breaks Page Moved

IHG Rewards Club has been revamping its web pages and hotel booking engine over the past couple of weeks that have affected links that you may find on LoyaltyLobby and what you have bookmarked. [click to continue…]