InterContinental Hotels Group

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IHG Rewards Club has launched 50% off Venetian & Palazzo awards Flash Sale for stays between December 1 – 31 and February 1 – March 31, 2015.

IHG Rewards Club Palazzo Venetian Award Flash Sale

You can get an award night at 25,000 points instead of the usual 50,000 per night. You can book at the discount for 24 hours starting at 12PM ET on November 23, 2015. [click to continue…]

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Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions November 14

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]