InterContinental Hotels Group

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One would think that more than 7 weeks into the current Into The Nights-promotion IHG Rewards Club would have finally got its act together, but apparently no.

IHG Rewards Club Into The Nights Promo Chaos Continues

Yesterday, several LoyaltyLobby readers forwarded apology emails that they had received from IHG informing that they (IHG) had decided to withdraw some awarded points from member accounts that were deposited due to “clerical” error”. [click to continue...]

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UK’s Advertising Standards Authority made a ruling on October 15, 2014 (access here), that InterContinental Hotels Group’s Best Price Guarantee ads are misleading and must be changed.

IHG Rewards Club Best Price Guarantee ASA UK Ruling

The complainant’s Best Price Guarantee claim was denied because the charged currency of the 3rd party website was different than that at the hotel’s. ASA found that this currency information was not properly included on the ads advertising the guarantee. [click to continue...]

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When I was staying at the InterContinental Toronto Centre last week, they had quite a membership drive going on with the banner displayed below along with refreshments.

IHG Rewards Club Membership Drive

Although I am a Royal Ambassador member that this banner doesn’t cover at all (shouldn’t IC be promoting an Ambassador program?), I decided to have a look and was surprised about all the incorrect information. [click to continue...]

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A LoyaltyLobby reader who was staying at one of the InterContinental hotels in Asia and who is Ambassador program member emailed me a copy of a Happy Birthday card that he had been given at the checking in.

IHG Rewards Club Ambassador 10th Birthday Prize Promotion

InterContinental Ambassador program has turned 10 years (previous Intercontinental program was known as Six Continents Club) and to celebrate this milestone members are given these cards that come with IHG Rewards Club points. [click to continue...]

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IHG Rewards Club has quietly launched it’s “Anywhere Check-In” for Gold and Platinum members that can request early check-in at eligible hotels using the app and get confirmation when their room is ready.

IHG Rewards Club Anywhere Check-In

I came across this the other day when checking my reservation online for a hotel in Toronto. IHG Rewards Club was selling the idea of this Anywhere Check-In by allowing Gold and Platinum members request early check-in. [click to continue...]

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Here’ my pick of five best hotel promotions that you can take advantage of this month. As is always the case, many of the best promotions allow you to dip multiple offers simultaneously.

Top Hotel Promotions October 2014

It has been a while when so many of the programs have worthwhile promotions going on. Even I have trouble finishing them all. [click to continue...]