united airlines

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United Airlines is not known for its customer service. The airline tends to be the dead last on the DOT and various studies derived from the data when it comes to customer satisfaction and number of complaints.

Untied.com

Now, the airline tries to get Untied.com, a Canadian website, shutdown on a premise that posts email addresses and phone number for select United Airlines executives that are in charge of “customers”. The case is currently legislated in Montreal. [click to continue…]

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For the first time after maybe six years I had to fly United Airlines Global First again last week, simply due to scheduling and I was absolutely shocked by what was offered on the Hong Kong-Singapore route.

United First ClassI had a connection arriving on Thai First Class and connecting to United Global First was a shock like someone throwing you into a cold pool after coming out of a sauna. [click to continue…]

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A group of 13 Flight Attendants reached a settlement with their former and new employer United Airlines after the airline terminated the employment following a dispute over the safety of a flight in July 2014.

UA Flight AttendantsBack then the flight attendants spotted a graffiti on the rear end of the aircraft which was supposed to bring them and their passengers to Seoul, South Korea. The crew feared foul play and refused to fly. [click to continue…]