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A LoyaltyLobby reader emailed me a question that comes up quite frequently, regarding medical professionals on a flight that ends up helping sick passenger(s). Also the question covered a booking class issue that the pax has between United and Brussels airlines when credited to Turkish.

Reader Question Helping Sick Passenger During Flight

Remember that you can always email me, sent a message via Facebook or use Twitter. I’ll try to cover Reader Questions & Comments here several times a week. [click to continue…]

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The turbulence around the United Airlines continue. The former CEO Mr. Smisek was fired last month due to on-going corruption investigation.

Bloomberg UA

The new CEO Mr. Munoz was a long-time board member of the airline and had a sudden heart attack late last week. Mr. Munoz is now on an indefinite medical leave. United board has named a general counsel Mr. Hart to be an acting CEO. [click to continue…]

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The “Flyer Friendly” United Airlines was seeking volunteers to get off of their Denver to Aspen flight last week and when there were none decided to bump two passengers that turned out to be Mr. Schiller and his wife.

United Bumps Nobel Laureate

The airlines often oversell flights in anticipation that not all the passengers will show up or that there will be misconnects. When everyone turns up, however, they may have big mess on their hands. [click to continue…]

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United Airlines has now launched a targeted promotion for trying people continue to use its p.s. Flights after moving them from New York’s JFK airport to Newark (that United still calls New York…).

United Airlines MileagePlus PS EWR LAX SFO Promo

You can earn bonus redeemable miles, bonus premier qualifying miles or RPUs (regional premier upgrades). You have to choose between these three options. [click to continue…]