US Airways

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A recent US Airways flight, en route from Philadelphia to London-Heathrow had to return to it’s origin after a passenger apparently had a few too many drinks paired with prescribed medication and started raging on the plane.

PreDepDrink copy

Intoxicated passengers are nothing new, it happens every day but this case likely caused a bit more attention due to the profile of the offending passenger and the fact that the flight actually had to divert. [click to continue…]

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Here are six reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LoyaltyLobby Reader Questions & Comments July 4 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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American Airlines and British Airways have both launched up to 115,000 miles/Avios campaign for transatlantic travel between May 7 – August 7, 2015.

British Airways American Airlines Up To 115,000 Avios AAdvantage Miles Transatlantic Travel Summer 2015

The offer is valid for travel between United States, Canada or Mexico and Europe on American Airlines, British Airways, Finnair, Iberia, OpenSkies and US Airways marketed and operated flights. [click to continue…]

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Here are five seven reader questions from the past week (so many good questions coming in!) that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

LoyaltyLobby Reader Question April 4 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]

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AZ Central (website for The Arizona Republic newspaper and local news channel) was reporting late on Monday that the US Airways Dividend Miles program merger to American Airlines AAdvantage would take place on March 28, 2015.

American Airlines & US Airways Frequent Flier Program Merger On March 28, 2015

The article was shortly withdrawn from its website (likely embargoed by American Airlines). The last date to connect the frequent flier accounts was March 20, 2015. [click to continue…]

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Here are five reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.

Reader Questions January 31 2015

Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however. [click to continue…]