Club World is that business class product almost everybody loves to hate. Since Alex Cruz took over as CEO customers have been experiencing cut backs on their premium product amenities. These criticisms made headlines for good part of 2017, prompting their former low-cost carrier CEO, Alex Cruz, to announce the roll-out of new dining concepts and amenities for their premium products before the year ended.
A reader recently sent us a question about lounge access in Bangkok and after a bit of digging online I discovered that Thai Airways now actually sells access to their Business Lounges through regional sales offices.
I was quite surprised to find this available from the Australia office as Thai’s lounges are already pretty full and airlines rarely offer outright purchase to lounges without any membership affiliation.
Last week, I came across Dom Perignon 2009 vintage champagne twice in Italy and snapped a photo on both times.
Can you guess which one of the photos above is from the Milan’s Malpensa airport and which one was taken at random grocery store close to Sheraton hotel in Lake Como?
Our Compensation Clinic case this week stems from a TAP Air Portugal Claim for EC261 compensation I helped two friends push through after they misconnected in Lisbon en route to France.
Remember that you can always email us, send a message via Facebook or use Twitter and include photos too. We’ll try to cover a Compensation Clinic case here once a week, every Sunday.
Iberia Plus launched on Thursday a fantastic promotion (read more here) for 9,000 bonus Avios for each ticket purchased (up to 10 tickets & max bonus 90,000 Avios).
There were some ambiguity first because if the T&Cs were really correct that the Avios would be posted 10 days after the purchase was made and you only would lose the bonus miles if you cancel the tickets then no actual flying would be required. Iberia spokesperson contacted us on Friday confirming (read more here) that the promotion really is as good as it sounds.
Iberia Plus launched a great promo on Thursday (Freddo wrote about it at the time – read more here) to get members to book trips on the airline promising 9,000 bonus Avios per ticket within 10 days of purchase for up to 10 tickets. The only small print was that these bonus Avios would expire in early December if not used by that time.
These Avios are for members to keep even if they don’t take the flights (no show) as long as they don’t cancel them. This does sound too good to be true but Iberia spokesperson sent an email to us yesterday confirming that the promotion is exactly like this (read more here).
Le Club AccorHotels has launched new bonus miles promotion for Etihad Airways Guest member stays between July 2 – September 1, 2018.
Etihad Guest members can earn triple miles on their first stay and quadruple miles on their second and all subsequent ones during the promotional period. The valid booking dates for this offer are June 23 – August 1.
An Air Canada passenger has filed a lawsuit in British Columbia court after Air Canada decided to terminate his Aeroplan account where he held Super Elite top tier status.
The passenger had to cancel his flexible ticket last minute while in the transborder area at Vancouver Airport and got into an argument with Air Canada staff.
Hilton Honors launched on Monday a sale for stays in the United States, Canada and Latin America between July 1 – December 31, 2018 that is about to end.
Members can save 20% off their stays at all other brands except Conrad and Waldorf-Astoria where the discount is capped at 15%. The sale ends on June 25.
There is general strike in Argentina this Monday on June 25, 2018 that will see air travel coming to a complete halt. Most airlines have already canceled their flights to/from Argentina that are either scheduled to land or take off on that date.
It could be difficult to get around in the country too because public transportation employees are striking as well. Taxi drivers are participating too but I am sure that there are taxis available but might be at a higher cost. Uber is available at least in Buenos Aires.
Freddo yesterday wrote (access here) about very lucrative Iberia Plus promo where members that book up to 10 trips by June 24, 2018, can earn 9,000 bonus Avios for each (up to 90,000 bonus miles).
What made this promotion really weird is that you can make the reservations far out, the bonus Avios will be deposited to your account within 10 days of the purchase and that you can keep them as long as you don’t cancel your flights.
There has been lot of noise surrounding the Marriott’s Look No Further and SPG Best Rate Guarantee programs as of late when the program T&Cs were practically merged at the end of May (read more here).
I have booked perhaps half of my SPG stays in the recent years using the Best Rate Guarantee program and racked up plenty of Starpoints in the process. Seems that SPG may have now implemented Marriott’s way to process these claims.
