Pretty much all the hotel groups have a friends and family program for the friends and family of the associates that work at the hotel. What differentiates InterContinental Hotels Group (IHG) program is the fact that it is open for anyone.
With Marriott and Starwood the associate needs to fill out a form that is either given to the traveler or faxed to the destination hotel. With IHG, however, all you need is to have the printed rate voucher that you might be asked to present at the time of checking in.
Friends and family rate is not eligible rate for stay credit or Priority Club points. Depending of the hotel in question you may or may not get upgrades based on your status with the Priority Club or Ambassador Program. Also, the stay must be booked at least 7 days before scheduled arrival date. The friends and family rate is not always available. Hotels can choose whether to participate to this discount program or not. The discount varies and can be anywhere from around 40% to 10%.
Apparently, there are some problems with the IHG website showing the rate. For example, when searching for the friends and family rate for Madrid for 25th of November, it shows that none of the hotels is available. When you click the link to show all the available rates for InterContinental Madrid, it will bring up the friends and family discount rate as well.
You can use the following link to search for this Friends and Family offer. Also, it is a good idea to print out the rate voucher.
The terms and conditions of this offer:
The Friends and Family Rate is available to Participants only. The Friends and Family Rate is available for room bookings only and not for packages or other components. Reservations must be booked on the Friends and Family Rate reservation website and must be made in advance of travel and are non-refundable, as determined by each hotel. The Friends and Family rates are subject to availability and may be changed without prior notice; do not qualify to earn Priority Club® Reward points; may not be booked by travel agents; and are not commissionable. All room reservations are subject to each hotel’s standard room reservation and cancellation policies and procedures. All Friends and Family Rate bookings will be subject to applicable taxes, fees, and other standard service charges. The Friends and Family Rate for each hotel will be determined independently by each hotel and will vary with hotel locations/occupancy and blackout dates. The Friends and Family Rate may be terminated at any time without prior notice.