Confirmed Changes to Hilton HHonors Benefits at Hilton, DoubleTree, Conrad, and Waldorf-Astoria Properties

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Last week, I wrote about the possible positive changes coming to the Hilton HHonors program. Hilton still hasn’t announced them, but they have now changed the Terms and conditions of the Diamond benefits on the website.


The changes are pretty much what I wrote earlier:

1. The language now also includes suites when they describe possible upgrades for Diamond members, although not as strongly as I would have preferred:

Diamond HHonors guests will receive upgrades to preferred rooms, based on availability for the entire stay at the time of check-in. Upgrades for Diamond HHonors guests may include the next-best available room from the room type booked. Upgrades may also be rooms with desirable views, corner rooms, rooms on high floors, rooms with special amenities, rooms on Executive Floors**, or suites, as identified by each property. Some exclusions based on rate and room type may apply.

Then it continues:

Upgrades exclude executive suites, villas and specialty accommodations, subject to the discretion of the hotel.

2. You no longer have to choose between upgrades/breakfast or 1000 bonus points. You will receive the 1000 bonus points nonetheless.  On Waldorf-Astoria’s you can choose between two options out of three of which one is the bonus points. The breakfast is still not complimentary at Waldorf-Astoria locations, however.

Overall, these are definitely positive enhancements to the program. We’ll see how adding the suites to the pool of possible upgrades for Diamond members will play out at the end. If you have trouble falling in sleep, may I suggest that you read the terms and conditions of the Hilton HHonors program?