Malev, Oneworld alliance carrier, has ceased operations as of Friday morning. I wrote on Tuesday that the airline had filed for bankruptcy protection but planned to continue operating as they were searching for partners.
This morning the decision was done to ground the airline when planes were held at overseas stations in Dublin and Tel Aviv due to unpaid debts.
Malev has the following announcement on their website
Not sure how they are going to provide assistance to those that are already on their trips.
The Call Centre informs the Airline’s passengers about the way how they can get to their destinations and the possibilities of compensation.
Malév Call Centre available at:
phone from Hungary: +36 40 21 21 21
phone from abroad: +36 1 802 11 11
According to the government regulation which entered into force on 31st January 2012, assistance can be provided to those passengers who purchased their valid tickets before Malév cease and whose travel dates are on the suspension day or on the following three calendar days. In addition, to those who already travelled to their destination on the suspension day or before and posses valid return tickets on Malév flights on a date not later than 29th February 2012.
Do you have flights on Malev coming up? Do you have tickets issued on Malev’s 182 ticket stock?
If your Malev flights are issued on other airlines’ ticket stock, you need to contact the issuing airline or agent to find alternate options.
If your ticket is issued on Malev’s ticket stock and involves other carriers, contact the operating carrier to find out if they are going to honor the tickets.
Oneworld has issued the following statement:
Two other oneworld members serve its Hungary home, with British Airways and Finnair both operating to Budapest, from their London Heathrow and Helsinki hubs respectively, with airberlin launching flights to the Hungarian capital from its Berlin base from Monday (6 February).
Passengers booked before today on code-share flights carrying the BA, AY (Finnair), JL (Japan Airlines) or AB (member elect airberlin) codes but which were to be operated by Malév are being offered alternative travel arrangements, or refunds in line with their regular fare rules.
Passengers booked before today to fly on Malév code-share flights (ie, with an MA code) operated by British Airways, Finnair or airberlin to Budapest are being offered assistance for travel on British Airways, Finnair or airberlin, subject to availability.
British Airways is also offering Malév passengers stranded away from home by the airline’s suspension of services special repatriation fares. airberlin is also offering Malév passengers special fares on its new Berlin-Budapest route.
Most oneworld member airlines are also offering to rebook customers with a connecting sector on Malév onto alternative carriers for that connecting sector, where possible. For details, see each individual airline’s website or contact their reservations centres.