One of the benefits of being a Royal Ambassador with InterContinental is the complimentary minibar beverages (including the alcohol) on paid stays. The minibar should be refreshed daily.
Most of the InterContinental hotels do adhere to this, and give out complimentary snacks as well, although this is not required by the program. Some properties even extend this benefit to award stays, although again not required.
Then there are some InterContinental hotels like the one here in Kuala Lumpur that specially “prepares” the Royal Ambassador’s minibar prior to arrival.
Can you spot the differences between these two?
Regular Minibar at the InterContinental Kuala Lumpur
Royal Ambassador Minibar at the InterContinental Kuala Lumpur
White and red wine both gone and replaced by two generic water bottles. Also the Ferrero Rocher chocolates gone. Half of the beers and some soft drinks gone. No energy drink and some fruit juices either. They do this minibar clean up quite cleverly. They remove the price list so that a Royal Ambassador guest cannot be sure what should be included.
Last night, I actually asked one of the ladies who were working in the lounge if they do this for all Royal Ambassador. She was borderline embarrassed to say that they do. What really surprised me is the fact that the minibar here never included any hard liquor. Only some red and white wine in small bottles that cannot be that expensive.
InterContinental Bangkok used to clear their minibar from hard liquor, but they had 2 deciliter bottles not the usual tiny minis. They did stop this practice, however. I hope that InterContinental Kuala Lumpur would star adhering to the Royal Ambassador benefits. Maybe this has something to do with converting this hotel from Nikko to InterContinental brand.