UPDATE: Etihad Gold Status Match Program

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Back in April Etihad extended a status match offer for Gold status on their Etihad Guest program for Gold or higher status members from competing programs.

I sent Etihad a copy of my Skywards Gold card and account statement from Emirates that showed quite a few flights in first class and few in business as well. About a month later, I received a reply from Etihad that they were processing the matches and that I should hear soon.

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There was no other communication from Etihad, but when I was checking my account online the status had been upgraded to Gold and a card dispatched last week. Part of this offer was triple miles for business and quadruple for first class.

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I have to say that I am not too impressed how long it took Etihad to process a status match that they were offering in the first place. If you run a status match campaign, you should have procedures in place to ensure that they get processed swiftly. I did a status match recently with both SAS and Alaska. In both instances the match was done and approved within couple of days.

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