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Hilton HHonors Program Terms And Conditions Changes

by John Ollila
February 25, 2013
Reading Time: 1 min read
8

Hilton has updated the terms and condition of the HHonors program retroactively from February 11, 2013. I always love that the programs never tend to inform about these changes, but rather quietly just change them. You can red the entire Hilton HHonors Terms and conditions here.

hilton-tcs-change

In essence, the references to complimentary fitness center access and internet are removed in hotels that charge resort fees. These are usually the core “benefit” of paying the resort fee, but they were complimentary for Hilton HHonors Gold and Diamond guests under the previous terms and conditions

hilton-tcs-change-text

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(I always love * when it comes to the benefits or terms and conditions. Remember to always read them.)

hilton-tcs-change-text-clarification

These “resort” fees are expanding to properties that are less resortly (is that a word?) and steadily increasing. You can read my piece about resort fees “Why Hotels Love Resort Charges & Why You Should Hate Them?” here.

Conclusion

Resort fees should be waived for elite members of hotel loyalty program. These are nothing more than “scam” charges that enables hotels to advertise lower prices and just jack up the price using mandatory resort fees.

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