Kimpton InTouch Inner Circle Program Change


LoyaltyLobby reader forwarded me an email that they had received from Kimpton about a change to their InTouch program’s Inner Circle elite level when it comes to status matched guests.


Status matched Inner Circle members are no longer eligible for a free night benefit at new hotels BEFORE spending and crediting at least 3 eligible stays towards the program. I think that the email above is done in a very frank way “we want you to have your cake and eat it too, but in fairness we ask few crumbs thrown our way as well”. I don’t think that this requirement is onerous considering that they continue to match elite status that InTouch members have with other chains.


Kimpton has quite a few boutique hotels mainly in the west and the east coast and their InTouch program could be a good fit for those that mainly visit these larger cities where they have presence. You can access Kimpton’s hotel directory here and read more about the InTouch program here.


Kimpton Hotels is definitely worth having a look and to keep in your consideration list if the locations work for you. I had a look at the program when I was traveling a lot in the west coast of the United States, but there weren’t enough properties around to make it work for me. This was 3 to 4 years ago.

I have only once stayed at their property in Portland and the stay was borderline disaster. After contacting the hotel, they provided me a free night certificate for a future stay that I never ended up using.

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