InterContinental Hotels Group (IHG) has been revamping its rewards program this year and the name of their frequent guest program was changed from Priority Club to IHG Rewards Club on July 1, 2013. The status match program has been tweaked as well.
September 2013 Changes:
– Status matches done after or on October 1, 2013, will have the status matched to rest of the 2013 and 2014 as well
– IHG Rewards Club may now require a copy of photo ID emailed with the status match request
Previously, it was possible to get the IHG Rewards Club status in just few stays, when all the points earned counted towards the 60,000 points minimum. Starting in January this year, only the base points and some other activity specifically included by IHG counts towards it, however.
IHG Reward Club still continues to match to their Gold and Platinum status from the programs below:
Best Western Rewards
Hyatt Gold Passport
IHG Rewards Club used to match from Accor’s Le Club Accorhotels/A Club and Club Carlson, but no longer does. It is still unclear if they continue to match from Choice Privileges.
Here’s how to request the status match:
1. If you don’t have IHG Rewards Club account, sign up first at www.ihg.com
2. Then you have two choices:
You can either call 1-888-211-9874 (If you are not located in the United, just use Skype), tell the person that you would like to do a status match from the competitors program and follow the instructions that they give you.
You are likely asked to email screenshot of the competing programs web page showing your status directly to the person’s email that is speaking with you.
You can send email an email to email@example.com and request a status match to IHG Rewards Club Platinum.
Remember to include a screen shot of the competing programs web page that shows the status that you have and the date. Don’t forget to include your IHG Rewards Club account number in the body of the email.
IHG Rewards Club may now also require you to email a copy of photo ID with the status match request. This is not enforced all the time, however.
The email route is sometimes a black hole, so I would strongly suggest that you call and get the ihg.com-ending email address of the agent.
IHG Rewards Club status matches are once in a lifetime and for the current year only
IHG Rewards Club status match is officially only once in a lifetime (of the account).
Status matches processed on or after October 1, 2013, will have the status matched for rest of the 2013 and 2014 as well.
Gold Ambassador members that match to Platinum status will get a new Platinum Ambassador package that will come with another free weekend night certificate and a voucher for points that you can deposit to your account (5K, 10K or 15K).
IHG Rewards Club has made both qualifying for status and getting status matched more difficult during the 2013.
They dropped matching from Club Carlson or Le Club Accorhotels that have been the easiest programs to get status without setting your foot to their hotels.
You can still match from Club Carlson Gold or Le Club Accorhotels Platinum to Best Western and then use your newly minted Best Western status for IHG Rewards Club Gold or Platinum match.