Hyatt Gold Passport Introduces Points + Cash Awards

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Hyatt Gold Passport made an announcement on Sunday that they are finally introducing Points + Cash award option that SPG, Hilton and IHG Rewards Club have all had for years. Marriott is now the only program not supporting this kind of award type.

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With Hyatt Gold Passport’s Points + Cash, you can exchange the half of the points required for an award stay with cash supplement.

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Unlike pure award stays, these Points + Cash stays count towards the status that is a positive factor. You will also earn points for the cash-portion per usual earning table.

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The price of the Hyatt Gold Passport point varies depending of the hotel award category from 1.2 cents to 2 cents.

You cannot book Points + Cash awards using Hyatt.com, but you rather have to call the Hyatt Gold Passport customer service and have them to book it for you. The cash-portion of the award is collected by the hotel at the time of checking out.

Points + Cash awards will not have the same availability as regular award rooms, as the hotels can limit their participating to this program.

Hyatt’s policy is to have regulars awards available as long as the standard rooms are available for same (excluding the Diamond guarantee room override availability).

Also, Points + Cash awards are not available at the Zilara & Ziva all-inclusive resorts and M life properties.

You can access Hyatt Gold Passport web page for this announcement here.

Conclusion

The Points + Cash award option was long overdue and Hyatt is merely matching their main competitors on this.

It is unclear if this award type is eligible for point promotions that the program is occasionally running. The answer is likely yes, as these are usually triggered by a qualifying stay and Points + Cash are eligible for stay/night credits.

Seems that the program would prefer members to redeem these Points + Cash awards instead on regular ones by giving both stay & nights credits.

It wouldn’t surprise me if the properties don’t receive any compensation for the points used for this award type, but keep the entire cash portion that is more than the regular award night reimbursement under lower than 95% occupancy rate.

This program launch proves how shambles the Hyatt’s IT department is (if they have one). They introduce an award type for 2014 and yet it is not available for booking online, but you have t rather call in?

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