This is a pet peeve of mine at some hotels, where the guests seems to be very challenged how to appropriately call a lift.
I just hate, when the guests choose both up and down, when they are trying to go up or down.
This practice seems to be more prevalent in some countries and not so in common in others.
I have certainly made the wrong choice few times not remembering what floor I am at. I just don’t’ get it when some guests are taking the elevator up, when in fact the are going down. Sometimes you join these folks after waiting for couple of minutes at the elevator lobby.