UPDATE: Is Orbitz Best Price Guarantee Just A Big Scam?

10 Comments

Earlier this week, I wrote (access here) about negative experiences trying to get Orbitz to deliver per their recently launched Best Rate Guarantee

orbitz-update

What I didn’t post on my original piece was that I asked to escalate the claim and the Orbitz representative told that he/she would forward it to customer relations, which replied to me yesterday:

orbitz-response-1

orbitz-response-2

As a matter of fact, Orbitz replied to the Tweet that I always do pieces that I write:

I never replied to them, however.

Conclusion

The Orbitz Customer Care could have issued the $65 credits towards the booking I made last week rather than requiring me to book something else via them first.

I never ask favors from companies based on what I do here on LoyaltyLobby, as I prefer to experience the real service or lack thereof.

If you enjoyed this article, get our blog updates for free!

Previous articleHilton Contemplates Selling Waldorf-Astoria New York
Next articleReview: Non-stop (Movie)

YOU MIGHT ALSO LIKE