Again last night, I had the problem with the very hard Hyatt bedding and this time at the Hyatt Regency Hong Kong Tsim Sha Tsui.
Not sure if Hyatt has this rock hard bed as their brand standard, but it is prevalent here in Asia. I have complained about it several times at the Grand Hyatt Jakarta to the point that they try to put a different mattress to make it more comfortable.
The key here is that I don’t have this same problem with InterContinental, Marriott, Hilton or Starwood properties in the region. On the other hand, I don’t like super soft bedding either.
This must be one of those cultural related issues as well. How soft or hard the bed should be. My opinion is that the Hyatt bedding in the Asia Pacific is too hard and they should fix it or have rooms with softer beds for those that don’t prefer the current tatamis they have.