Last week, I was checking in at the Novotel Cusco hotel that is a fine middle of the road property and takes good care of Le Club Accorhotels Platinum members.
I just couldn’t get my head around of the “waiver” I was suppose to sign. My blunt question immediately was if the property has some issues with employee theft? Why would the guest otherwise would be required to sign a paper such as this?
Here’s the text:
The hotel places at your disposal a Safety Deposit Box (inside the closet) in which you can place any articles of value such as Jewels, titles, money, electrical devices, (Mp3, player device, cell phones, laptop, cameras, etc.).
Inside the safety deposit box you wil (sic) find instructions on how to use it.
If you need assistance do not hesitate to contact the front desk (dial “0”).
Management does not assume responsibility for unsecured items.
Do you have copies of non-welcoming letters and waivers that you have been required to sign in at the time of checking in at a hotel? Email copies to me and I will post the best ones here on LoyaltyLobby.
A few years ago, I told one Hyatt limited service property near LAX to cancel my stay when they were requiring me to sign a “party waiver” when I was checking in with business attire around midnight. I canceled that stay and booked another hotel on the spot.
I probably should do a Compensation Clinic Cusco edition for my stays at the JW Marriott, Starwood’s Palacio del Inka and this Novotel.