IHG Rewards Club Into The Nights-Promo Issue: Members With Changed Offers?


A LoyaltyLobby reader emailed me last week about the issue he was having with IHG Rewards Club’s Into the Nights-promotion.

IHG Into the Nights Promo Problems Changing Offer

According to the reader, his promotion goal had changed since the offer was introduced and after he had already made firm plans to complete it such as non-refundable reservations etc.

I have requested that LoyaltyLobby readers would post their personalized offer here so that we all could compare them. If you are just starting with the IHG Rewards Club, you can earn two free nights very easily (read more here).

A LoyaltyLobby reader’s first offer:

IHG Into the Nights Promo Problems Changing Offer Original

A LoyaltyLobby reader’s changed offer:

IHG Into the Nights Promo Problems Changing Offer After

Seems that the first offer is the default option for new accounts and the second offer is the personalized one.


I would like to hear from other readers if they have had their Into the Nights-promotion goal changed since the offer was first introduced? I know that some have had difficulties having their personalized offers shown.

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