Singapore Airlines was one of the airlines where I was using the in-flight WiFi sometime around the mid-2000’s. At the time, the service that the Lufthansa also used was provided by Connexxion by Boeing. The service was soon scrapped, however.
But that was long time ago. The in-flight WiFi is slowly making a comeback, but people should have an idea about the amount of data they are consuming or they may end up with a very high bill.
There was an article on the Daily Mail (access here) about a Canadian traveler that ended up with an OnAir bill of $1,142. Here’s an excerpt from the piece:
The CEO of Trend Hunter wrote on his blog: ‘I know this because for the first time I counted up my page views to see where all the dollars went.
‘I wish I could blame an addiction to NetFlix or some intellectual documentary that made me $1,200 smarter.
‘However, the Singapore Airlines internet was painfully slow, so videos would be impossible and that means I didn’t get any smarter… except about how to charge a lot of money for stuff. I did learn that.’
Mr Gutsche spent an hour uploading a four-megabyte PowerPoint document.
He said: ‘That doc probably cost me $100 to upload, so I hope my team liked it.
‘I actually even emailed them a warning that my upload was taking a while. That email probably cost me $10.
‘And yes, the pricing per (megabyte) was disclosed on sign-up, but I bought the $30 package, slept through most the flight, and really didn’t think I’d end up a thousand bucks past the limit.’
Well. This Canadian traveler that turned out to be a CEO must have downloaded/uploaded more than couple of hundred web pages and a file or two. He must have downloaded knowingly or not couple of HUGE data files or maybe a movie or two.
It is always a good idea to disable all the background applications that you may have running if on metered data access.