Here are three reader questions from the past week that I have decided to reply to publicly. You can always email me, leave a note or private message on Facebook, or Tweet me with your questions.
Note that I can shorten the emails and edit them for clarity. I always remove the personal information of both the reader and front line employees. If there are managers involved, I may leave their names intact, however.
Jason’s Question About Emirates Delayed Bag
I have been in Paris for 2 days without my bags. I flew business on emirates from Melbourne. What compensation am I entitled to?
Airlines are usually purposely vague when it comes to compensation due to luggage delays.
If you arrive to your destination without your checked bag(s), you should go and buy whatever you need to keep you going first for a day and if the bags haven’t showed up within the first 24 hours, then more. When you are arriving to your home and the bag(s) is delayed, you are not entitled to compensation.
I was once on my way to Rio de Janeiro from Asia and British Airways managed to misplace my checked bag for a couple of days. It wasn’t a problem in getting $1,500 in clothes purchases reimbursed. The check came surprisingly fast and without having to remind them.
READ MORE: READER QUESTIONS: Accor Day Room, US Airways Downgrade & Merging IHG Accounts
Meredith’s Question About Using Hilton’s MVP Rate
I have seen you discuss the Hilton MVP rate recently. Are there restrictions for using this? When I searched using this code, I noticed that it said it was a corporate rate. Will I be required to show any proof? Is it guaranteed or is there a chance I might get denied? Any information you have regarding this code would be appreciated. Also, I have the Little League code which I have used before and it has worked wonderfully. Are there any other Hilton codes that I could benefit from using?
When in doubt, you should always consult the rate rules of the booking that you are making. The only requirement for using the MVP rate is to be a Hilton HHonors member.
Youragobshite’s Comment On Ask John
why are you such a freeloading wanker
LoyaltyLobby is about airline and hotel loyalty programs and how consumers can maximize their benefits using them.
I have learned long time ago that it makes zero sense to try please everyone. Being direct and blunt may be off putting for some as well. If something sucks, why would you need to frame it?
I just hope that we can respectfully disagree (nothing wrong with that) without name calling or foul language.
Conclusion
Keep the emails and messages coming. I will have these READER QUESTION pieces at least once a week (sometimes more often) and try to cover issues that would help LoyaltyLobby readers
Im not sure that I like obscene language being published as a blog post. Seeing it in comments is different to seeing it in a title.
might not hurt to word to quote the words as w***ker and gobs***e
I doubt any children subscribe to LoyaltyLobby and there is a lot more obscene material on the Internet. Youragobshite is the wanker. John’s advice has been invaluable on numerous occasions and I really cannot thank him enough for his efforts. The airline and hotel loyalty programs are so confusing and often misleading that we need someone like John to help us understand them better.
grow up mate. seriously… how can you survive in the real world being so thin skinned.
Thank you for judging me. I won’t do the same to you John. I also won’t link to a news story with Wnkr in the title. Or any other stories until this post is buried by newer posts. If at all.
You are very keen on publishing stories about airlines PR mistakes. Well this John is your PR mistake, you can not publish offensive language and expect support, and you most certainly can not carry on your man PMT in the comments. If you were otherwise inclined, you may well have had children by now and have a different view of the world.
Your opinion holds no value when you choose to publish offensive comments.
While you continue to blog with your hidden affiliate links, it may very well be wise to show a little respect to both your readers and the people that direct them here as they can quickly turn to other sources if information from much more well known travel sites. Do not let this become your own nut rage or MH missing plane press conference.
The ‘John’ above is not John of loyaltylobby. If you really follow his blog and way of writing, these are the reasons why.
1) John is too classy/busy flying to stoop so low and retort back.
2) When John does reply, no matter how nasty the comment is, it’s John O with a picture attached to it.
3) Also when John replies, he doesn’t let emotions get in his way. When somebody irritates him, he gathers evidence, tracks the other party’s IP address and writes it as a blog entry, prompting guffaws from his loyal readers. Case in point, the irate ‘reader’ whose IP address turned out to be from IHG Customer Service in Manila.
By the way, since you are anal about language, I am anal about spelling. In the ‘Whine Wednesdays: Hyatt Touch..’ which I helpfully took a snapshot below (you are welcome!) it’s LOSING your readers. You only spell loose when something it not properly screwed on. And in this case, it is your head.
Whine Wednesdays: Hyatt “Touch” Case Grand Hyatt Berlin
James Pierce an hour ago
Are you OK John? The last few weeks your posts have been rather odd. You are loosing your readers.
I don’t ‘follow’ Johns Blog. I direct readers here. And I wont do that if offensive language becomes commonplace.
The word “wanker” (referring to the reader comment) is probably the most offensive (personally don’t find it offensive) word that I have ever used here.
As Lyndsey already replied to earlier, the comment left by “John” wasn’t me.
“Im not sure that I like obscene language….”
Please come back and let us know when you’re sure.
I personally find it refreshing, like a wunderbaum in a Yugo.
Nothing wrong with being a ” Wanker”. Most men masterbate, and its safe, free and enjoyable. When I used to work in retail I had a irate customer that called me a wanker numerous times. In the end I admitted I was a Wanker and asked if he would like to know my favorite technique? He ended up apologizing to me and became a regular customer 🙂 As for James, Get a life! If you don’t like the word “Wanker” get your internet disconnected. You obviously have some subconscious issues around your body. Perhaps a Circumcision gone wrong or your mother caught you and made you feel ashamed. I have found that foul language is often accepted by poor and rich folk. The middle class straightlaced folk are the ones that find a word like wanker confronting. Anyway I am about to pleasure myself whilst reading James’s other posts 😉 Now you have a reason to be outraged!
Go ahead. Makes no difference to me how you live your sad life.
John’s decision to publish obscene language as a blog owner tarnishes his reputation and makes his very good blog, appear unprofessional. People making comments on sites using bad language is commonplace, however loyalty lobby (was) not aimed at people who read sensationalistic papers, live in council estates and don’t mind calling their mother a cunt. Although it would appear that this topic has attracted you here.
If John did decide to write more sensationalist stories I would quickly go back to flyer talk as my source of info and stop linking to the news on LL.
Dear James,
You comments have confirmed for us that you have some serious issues around the word “Wanker”, and its relation to Masturbation has triggered some subconscious fear and anxiety that has caused you to spiral into further personal attacks, not only against me but others, including anyone called John!
You use the reasoning of minors seeing the post and being damaged somehow. I would be far more concerned if a minor was made to feel guilty for being a “Wanker” and associating Masturbation with guilt, sin or obscenity. I just hope you don’t instill this negative viewpoint on your kids.
Obviously a bad experience has caused you to become ultra hostile, otherwise you wouldn’t get so offended by a common colloquialism. As soon as you dragged my mother into this by alluding that I somehow call her a colloquialism for a Vagina it confirmed that you have “Mother Issues”. This is something with the right assistance could be helpful.
I know what it can be like to have similar issues. I was conned in to an unnecessary Circumcision that left my penis mutilated and with a hospital acquired infection. Some Dr with a circumfestish told me a had a cancerous mole that needed to be cut off. It was not cancerous but I think he lied to me to talk me into a Circumcision.
The complications caused me to develop CPPS, spinal problems and slow transit bowel. After 4 reconstructive surgery’s I still can not have a wank. It has also left me in a wheelchair for the rest of my life.
In a support group I attend I find many men in a similar situation as your self. Please get some help for you and your family’s benefit.
Sorry to offend you but I don’t think John O deserves any flack. He is a good man helping people to get the best from there travels.
Also I don’t recall John saying only the better of folk that doesn’t live in public housing is allowed to enjoy LL.
Perhaps I am a second class dirty cripple because my disabilities require to live in public ( council ) housing as I struggle to find Wheelchair access accommodation in the private sector.
I am also Dyslexic so sorry in advance for my poor English.
John O does this blog because he loves travel and people, not to get rich.
Warm Regards,
Michael
P.s Am more than happy to give you my phone number so we can chat.
I really don’t care about your problems Michael. My point was that a blog publisher should not use any offensive language. Good luck to you.