Delta Air Lines is following Alaska and emailed its frequent fliers the other day about the new baggage initiative launched.
Delta is now promising 2,500 miles for those passengers that don’t have their checked bag delivered within 20 minutes of landing until March 31, 2015.
You can access Delta’s web page for this offer here.
Note that you don’t get the bonus SkyMiles automatically, but rather have to request them from Delta by filling out the online form within three days of your flight’s arrival.
This offer is valid only for flights within the 50 US states and Puerto Rico and requires the passenger to be a SkyMiles member at the time of taking the flight.
I would love to see this bag initiative copied by American Airlines and United Airlines as well. Although I try to travel without a checked bag, that is not always possible due to the weight of the carry on. Nothing is worse than having to wait, wait, wait, and wait for the delivery of your bag.
Here are the terms and conditions of the Delta’s guarantee:
Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on travel between February 19, 2015 through March 31, 2015. Offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines. Itineraries that include Delta Connection and codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines.Customers must be a SkyMiles member in good standing at the time of travel and award of bonus miles to be eligible and must submit a request form with Delta upon completion of travel. Requests must be submitted via delta.com/BagsOnTime within three days of flight’s arrival. All claims must be submitted by April 3, 2015. Limit one request per passenger per outbound or return travel regardless of number of checked bags; requests for multiple trips must be submitted separately. Time to baggage claim will be as measured by Delta’s baggage tracking system, where available; lost, mishandled, and damaged bags are excluded. Oversize and overweight baggage andspecial items are not eligible.
Offer: Earn a one-time, 2,500-mile bonus per baggage delay occurrence. Bonus miles do not count toward Medallion® qualification or Million Miler™ status.