Marriott Rewards Points Expiry Policy Change (Points Now Expire)

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Marriott Rewards has made a policy change and will start expiring points on January 1, 2016, if the member hasn’t had qualifying activity during the previous 24 months.

Marriott Rewards Points Expiry Policy Change

Lifetime members are not affected by this change for now. Marriott states that it reserves the right to change this in the future, however.

You can access Marriott’s web page for this announcement here.

Why this change?

Marriott Rewards Points Expiry Policy Change WHy

Marriott had the above statement on the frequently asked questions. What new benefits and/or services Marriott Rewards would have launched during the past few years that would have “enhanced” the member experience?

The following activities do not count as qualifying activity:

  • Gifting or transferring points
  • Receiving points as a gift or transfer
  • Earning points through social media programs, such as #MRPoints

The following activities count as a qualifying activity:

  • Make a paid (or redemption) stay at any of our 3,800+ participating hotels worldwide
  • Redeem points
  • Make a purchase using a Marriott Rewards Credit Card
  • Earn points with one of our program partners
  • Purchase points
  • Hold a qualifying meeting or event, including earning points through the Rewarding Events Program

Here’s the text from the program terms and conditions that was added to deal with the points expiry:

POINTS EXPIRATION POLICY: Members must remain active in the Rewards Programs to retain Points they accumulate. If a Member is not active for 24 consecutive months, that Member will forfeit all accumulated Points. The Rewards Program will start enforcing this policy on February 1, 2016. Members can remain active in the Rewards Programs and retain accumulated Points by earning Points or Miles in the Rewards Programs or redeeming Points in the Rewards Programs at least once every 24 months, subject to the exceptions described below.

If a Member does not maintain an active status for five consecutive years, the Member’s account may be deactivated. Once Points have been forfeited, the Points cannot be reinstated, but a Member can earn new Points, unless that Member’s account is deactivated too.

  1. Not all Points activities helpmaintain active status in the Rewards Programs. The following activities do not count toward maintaining an active status in the Rewards Programs:
    • gifting or transferring Points; however, converting Points to Miles or Miles to Points does count toward maintaining an active status
    • receiving Points as a gift or transfer
    • earning Points through social media programs, such as #MRPoints
  2. Rewards redeemed by a Member prior to Point forfeiture are still valid even though the Reward may not have been fulfilled at the time of Point forfeiture.
  3. The points expiration policy does not currently affect the Points in Elite Lifetime member accounts; however, the Rewards Programs may choose to apply a points expiration policy to Elite Lifetime member accounts in the future.

Conclusion

Someone at the Marriott corporate couldn’t keep their hands off the cookie jar and wanted to have one-time accounting gain by expiring points (liability). The value of Marriott Rewards points is continuously going down due to yearly devaluations.

Here are the frequently asked question by Marriott about this change:

Download (PDF, 287KB)

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