Hilton HHonors was supposed to give 1,000 free points to those members that updated their password between February 18 – Mach 8, 2015 (access my post here).
Hilton has now changed the eligible dates to be March 12 – 24, 2015. If you did the password change during the previous offer (that is apparently no longer valid), you need to change it again for the points the post.
You can access and change your Hilton PIN here.
READ MORE: Hilton HHonors Rate & Bonus Points And Miles Promotions
Here’s the statement that Hilton spokesperson sent us back in February:
Today, to ensure maximum security, Hilton announced that the login process for all Hilton HHonors members is being updated. PIN numbers will no longer be accepted and members will have until March 25, 2015, to create a new password or update their existing password. Members that update their password between February 19 and by March 8, 2015, will be awarded 1,000 Bonus Points as a thank you. Updating passwords today won’t make a difference as the change must happen on or after February 19, 2015.
This update will continue to protect the privacy of HHonors members while also allowing Hilton to make accounts more secure as the hospitality industry and loyalty programs are seeing an increased number of security incidents. While we know this is an added measure for our HHonors members, it will help us ensure their accounts are more secure.
Conclusion
It is ridiculous that Hilton sends out a statement that they change three to four weeks later. You have to change your password again if you would like to get the promised 1,000 points. Other option would be to contact Hilton HHonors and complain. They might give you even more.
Give you more??? The hotels have even less respect for consumers than the airlines.
Profits are up, service is way down, they care little about the customers or the loyalty programs. Good luck.