Hilton has now finally added a HHonors Security Alert to its website prompting members to change their PINs and passwords incentivizing this by giving 1,000 free points in the process.
This is due to the account hacks that have plagued the program this year (read more here and here) and then made them to add the annoying captcha (sometimes unreadable) to the logging process (read more here).
You can access Hilton’s page for the password change here.
Hilton made a promise (now broken) last month that members changing their passwords would get 1,000 bonus points (read more here) and then changed the dates (read more here).
Hilton has now finally added the “terms and conditions” to changing the password and receiving the bonus points.
This Hilton HHonors password situation has been a huge mess. Many members found their accounts emptied of points and used for merchandise. There was (probably still is) an underground market where these compromised accounts were sold to buyers who then used the points to order stuff.
Hilton should have communicated this password change much better and not backpedaling on its points promise (changing dates).