First, I thought that a homeless family had taken over a corner at the British Airways First lounge in Heathrow, but that must have not been the case.
Well. My point here is that some appear not to know what appropriate behavior inside an airline lounge is. If you need a place to sleep, book the Sofitel hotel that is located landside of terminal 5.
The BA First lounge is not really for first class customers that can use the Concorde Room but rather for Oneworld Emerald members traveling in economy or business class.
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I have been in/out of this specific lounge too many times in the past few months and this is the most atrocious behavior that I have seen so far.
Not sure if it is up to BA or the company operating the airport, but they should invest some money for providing cool air at times.