LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
No Result
View All Result
ADVERTISEMENT

New Lounge Regulations for Sri Lankan Airlines in Colombo – Frequent Fliers ‘Banned’ Into Secondary Lounge

by Sebastian Powell
July 6, 2015
Reading Time: 2 mins read
6

I have just received an email from Sri Lankan Airlines (access web-version here) about changes to Lounge Access effective immediately at Sri Lanka’s Colombo Airport.

ULLounges

Effective July 1st 2015 (so already in effect) the frequent fliers of Sri Lankan Airlines own program FlySmiles as well as oneWorld Sapphire & Emerald (!!) Members will from now on only have access to a secondary lounge.While First / Business Class Passengers continue to have access to the the Serendib Lounge, Frequent Fliers in Economy Class will now access the Serenediva Lounge. Both lounges are listed on the oneWorld website (access here).

The email / website reads:

ADVERTISEMENT

Your new lounge entitlements effective from 1st of July 2015 will be as follows

Serendib Lounge – Passengers traveling on First/Business Class on SriLankan Airlines or any oneWorld member airlines flight.

Serenediva Lounge  – FlySmiles Platinum / Gold Members as well as oneWorld Emerald & Sapphire Members traveling on Economy Class on SriLankan Airlines or any oneWorld member airline.

To me, this sounds like a downgrade. It gets quiet confusing however once you consult the Sri Lankan Airlines website for information about such lounges (access here) where it describes the lounge that FlySmiles and oneWorld elites are restricted to as more comfortable.

Located on the level 2 of the Departure Hall at the Bandaranaike International Airport, Serenediva Lounge is designed to accommodate the most valued top-tier customers and Business Class passengers travelling on short-haul flights.  Open for 24 hours, the lounge has a tranquil ambience, with lounge sofas and a business centre.

Supposedly it’s also featuring a spa with a free 15 min treatment as well as a Premium Dining & Bar Service. This sounds more like an upgrade for frequent fliers, contradicting the first impression.

I have personally only visited the Serendib Lounge twice before, once as a Business Class Passenger and once traveling as oneWorld Emerald in Economy on SriLankan. I found it to be a standard Business Lounge however with very nice Food & Beverage Amenities (in the very least I’d call them sufficient).

Conclusion

I find the wording in this email announcement to be very strange. I have consulted two friends who are familiar with Colombo Airport and neither one could make sense of it. Why would UL specifically point out Economy Class Fliers in connection with that new lounge without calling it an improvement if the lounge is indeed much more Premium?

In addition, oneWorld Elite Members should continue to have access to both lounges, however it became a trend in recent times that some airlines keep separate lounges for Economy passengers with status. The latest one seems to be Qatar Airways in Doha where oneWorld Elites in Economy are now also banned from the excellent Al Mourjan Business Lounge – without any prior announcement from Qatar Airways.

If you have any experience or input regarding these Sri Lankan Airlines Lounges I would welcome your comments below!

Previous Post

Avianca Brazil Joins Star Alliance On July 22, 2015

Next Post

Marriott eBreaks For July 9 – 12, 2015 (20% Off This Coming Weekend)

Related Articles

Reader Question: Is It Advisable To Fly & Rely On Bookings With SriLankan Airlines?

Reader Question: Is It Advisable To Fly & Rely On Bookings With SriLankan Airlines?

Sebastian Powell
July 10, 2022
8

Today we have a Reader Question regarding the rather chaotic and sad situation in Sri Lanka, in particular potential or...

Airfare of the Day: SriLankan Airlines BUSINESS CLASS Abu Dhabi (AUH)/Dubai (DXB), United Arab Emirates to Jakarta (CGK), Indonesia/Bangkok (BKK), Thailand from $645 Round Trip (BA TPs from $1.16/£0.93!)

Airfare of the Day: SriLankan Airlines BUSINESS CLASS Abu Dhabi (AUH)/Dubai (DXB), United Arab Emirates to Jakarta (CGK), Indonesia/Bangkok (BKK), Thailand from $645 Round Trip (BA TPs from $1.16/£0.93!)

Freddo Zabaleta
July 23, 2019

Today’s Airfare of the Day goes to SriLankan Airlines and their business class excursion round trip fares between the United...

Airfare of the Day: SriLankan Airlines BUSINESS CLASS Bangkok (BKK), Thailand to Dubai (DXB), United Arab Emirates from $1,182 Round Trip

Airfare of the Day: SriLankan Airlines BUSINESS CLASS Bangkok (BKK), Thailand to Dubai (DXB), United Arab Emirates from $1,182 Round Trip

Freddo Zabaleta
December 26, 2018

Today’s Airfare of the Day goes to SriLankan Airlines and their business class excursion round trip fares between Thailand and...

Upgrade Your Travel IQ

Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.

We do not sell or share email addresses.

ADVERTISEMENT

Trending

The US Will Finally Ban Resort & Destination Fees?
Travel News

The US Will Finally Ban Resort & Destination Fees?

February 8, 2023
Hilton Go Employee And Friends & Family Rate Plans
Hilton Honors

Hilton Go Employee And Friends & Family Rate Plans

July 25, 2021
Marriott Hotels To Avoid If Complimentary Breakfast Is Important
Marriott Bonvoy

Marriott Hotels To Avoid If Complimentary Breakfast Is Important

February 6, 2023
IHG Rewards Club Buy Points 75% Bonus Sale Through February 25, 2021
IHG Rewards Club

IHG One Rewards Bonus Points & Rate Promotions February 2023

February 7, 2023
IHG One Rewards Points 100% Bonus Sale + Increased Limit Until March 21, 2023
IHG Rewards Club

IHG One Rewards Points 100% Bonus Sale + Increased Limit Until March 21, 2023

February 8, 2023

Top Categories

  • IHG Rewards Club
  • Marriott Bonvoy
  • Hilton Honors
  • Accor ALL
  • Airfare Of The Day
  • Starwood Preferred Guest (SPG)
  • Hyatt – World of Hyatt
  • Travel News
  • American Airlines – AAdvantage
  • British Airways
ADVERTISEMENT

All Categories

In Case You Missed It

Compensation Clinic: Lufthansa Domestic Flight, Operated By Eurowings Cancelled – EU261/2004 Case

Compensation Clinic: Lufthansa Domestic Flight, Operated By Eurowings Cancelled – EU261/2004 Case

February 5, 2023
The US Will Finally Ban Resort & Destination Fees?

The US Will Finally Ban Resort & Destination Fees?

February 8, 2023
Airfare of the Day [Business Class] SWISS Tokyo to Zurich and New York from $2,537

Airfare of the Day -Business Class- AER LINGUS Paris to New York from 1,309€

February 4, 2023
Hong Kong Drops Two PCR-RT Tests From Incoming Passengers From November 21, 2022

Hong Kong Drops Vaccine Requirement & Land Border With China Fully Reopens On February 6, 2023

February 3, 2023
Marriott Bonvoy 1,000 Bonus Points & Double Elite Qualifying Nights February 7 – April 23, 2023

BEGINS TODAY: Marriott Bonvoy 1,000 Bonus Points & Double Elite Qualifying Nights February 7 – April 23, 2023

February 7, 2023
ADVERTISEMENT

Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.

Facebook Twitter Youtube Instagram

Site Navigation

  • About LoyaltyLobby
  • News
  • Reviews
  • Airfares
  • Contact Us

Hotel Promotions

  • Accor
  • Hilton
  • IHG Rewards
  • Marriott
  • World of Hyatt

Sign Up For Our Newsletter

Our free daily newsletter sends you the latest information on hotel and airline programs.

We do not share or sell email addresses.

Site & Contents ©2011-2023 LoyaltyLobby.com
Terms of Use & Privacy Policy

  • News
  • Hotel Promotions
    • Accor
    • Best Western
    • Choice
    • Fairmont
    • Hilton
    • IHG Rewards
    • Marriott
    • Radisson Rewards
    • Ritz-Carlton
    • Starwood
    • World of Hyatt
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
No Result
View All Result

© 2011–2023 LoyaltyLobby.com - Site & Contents