Wyndham Rewards Introduces Gold, Platinum & Diamond Status Levels

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Wyndham Rewards has decided to spice up their loyalty program by (finally) introducing Gold, Platinum and Diamond status levels effective May 18, 2016.

Wyndham Rewards Status Levels Gold Platinum Diamond

I have criticized Wyndham Rewards (and Choice + Best Western too) for not rewarding members better that stay at their hotels. This is now changing to some extend.

You can access Wyndham Rewards web page for status levels here.

READ MORE: Wyndham Rewards Bonus Points And Miles Promotions

Status Overview:

Wyndham Rewards Status Levels Gold Platinum Diamond Overview

Go Free Plus & Go Fast Plus

Wyndham Rewards Status Levels Gold Platinum Diamond Go Free Plus Go Fast Plus

Members can now get a discount code for buying (probably overpriced) experiences from some company in select cities.

Gold:

Wyndham Rewards Status Levels Gold Platinum Diamond Overview Gold

  • Gold Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue Level Members:
  • Complimentary priority phone line at Member Services. Contact information is listed on the back of each Member card.
  • Preferred room, subject to availability, upon Member’s request. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Preferred rooms may include recently renovated rooms, more spacious rooms or rooms with a desired view or location; provided, however, that the requested room must be in the same room type category as the room initially booked (e.g., if a standard room is booked, the preferred room request can only be for a different standard room). Participating Hotels are not required to offer suites or other specialty rooms for this Member Level Benefit.
  • Late check-out, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Late check-out requests should not be for a time that is more than two hours after the Participating Hotel’s standard check-out time.

Platinum

Wyndham Rewards Status Levels Gold Platinum Diamond Overview Platinum

  • Platinum Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue and Gold Level Members:
  • Early check-in, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Early check-in requests should not be for a time that is more than two hours prior to the Participating Hotel’s standard check-in time.
  • Annual Wyndham Rewards points bonus of 3,000 Wyndham Rewards points (the “Platinum Bonus”), as more particularly described in, and subject to, Section IV(C)(g) below.
  • Avis Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Avis Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or, effective June 1, 2016, visit the My Account page while logged into their Member Account on www.wyndhamrewards.com.
  • Budget Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Budget Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or, effective June 1, 2016, visit the My Account page while logged in to their Member Account on www.wyndhamrewards.com.

Diamond

Wyndham Rewards Status Levels Gold Platinum Diamond Overview Diamond

  • Diamond Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue, Gold and Platinum Level Members (other than the Platinum Bonus):
  • Annual Wyndham Rewards points bonus of 6,000 Wyndham Rewards points (the “Diamond Bonus”), as more particularly described in, and subject to, Section IV(C)(g) below.
  • Suite upgrade, subject to availability, in connection with Qualified Stays, Go Free Award stays and Go Fast Award stays, in each case, booked by advance reservation. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Suites are not available at all Participating Hotels.
  • One snack and/or beverage welcome amenity per Qualified Stay per Member upon check-in, available at Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts, Wyndham Garden, TRYP by Wyndham, Wingate by Wyndham, Hawthorn Suites by Wyndham, Ramada and Microtel Inn & Suites by Wyndham Participating Hotels only. Welcome amenity varies by brand and Participating Hotel.
  • Gift Gold Level to another Member once per calendar year. The gifted Gold Level can be given by contacting Member Services at the applicable number listed on the Diamond Level Member’s Wyndham Rewards card, or, effective June 1, 2016, by visiting the My Account page while logged into the Member’s Account on www.wyndhamrewards.com.

Conclusion

This is certainly welcomes change for those that stay a lot at Wyndham affiliated hotels. I don’t like benefits that are “subject to availability” or at the “discretion” of the hotel. Other programs can offer you guarantees early check ins (starting at 8AM) and late check outs (4PM).

Here are the elite status T&Cs:

A. General

  1. Effective May 18, 2016, Wyndham Rewards offers Members four membership levels (“Member Levels”): Blue, Gold, Platinum and Diamond. (The Blue Member Level will occasionally be referred to herein as “Blue Level”; the Gold Member Level will occasionally be referred herein as “Gold Level”; the Platinum Member Level will occasionally be referred to herein as “Platinum Level”; and the Diamond Member Level will occasionally be referred to herein as “Diamond Level”). Members will earn Blue Level upon enrollment and are eligible to obtain higher Member Levels by completing specified denominations of Qualifying Nights (as defined in Section IV(B)(1) below), or by receiving Gifted Levels (as defined in Section IV(B)(2) below), in each case, as more particularly described in Section IV(B) below. In addition to receiving the benefits available to Blue Level Members, Gold, Platinum and Diamond Level Members will receive further benefits that vary by Member Level as described in greater detail in Section IV(C) below. In addition to the Member Levels terms and conditions set forth in this Section IV, all other Wyndham Rewards Program Terms and Conditions apply to all Members, regardless of Member Level, unless otherwise noted herein. Non-enforcement of these rules does not imply that the rule or requirement is void.
  2. Without limiting any other provision of these Terms and Conditions, Sponsor reserves the right to: (i) amend, suspend, restrict, or cancel any Member Level Benefits (as defined below), and/or any or all provisions of these Terms and Conditions related to the Member Levels program; (ii) discontinue the applicable Member Level Benefits offered to any Member who acts in a manner inconsistent with applicable laws, rules, regulations, or these Terms and Conditions; and/or (iii) end the Member Levels program, in each case, at any time, without notice, at Sponsor’s sole discretion.

B. Earning Member Levels

  1. Each Member Level is achieved after a Member completes the number of Qualifying Nights set forth opposite such Member Level in the chart below (the information contained therein occasionally referred to hereinafter as the “Level Earning Formula”).
    Member Level Qualifying Nights
    Blue Upon Enrollment
    Gold 5
    Platinum 15
    Diamond 40

    Each of the Gold, Platinum and Diamond Levels will occasionally be referred to in these Terms and Conditions individually as a “Subsequent Level”, “Other Level” or “Another Level” and in combination or collectively as “Subsequent Levels” or “Other Levels”, as the context may require. A “Qualifying Night” is defined as follows:

    1. A paid, stayed night during a Qualified Stay at a Participating Hotel (see Section I above for definitions of “Qualified Stays” and “Participating Hotels”), so long as the Qualified Stay has an average daily rate of $25 per night; (ii) a paid, stayed night at a Go Fast Award Participating Hotel, which night was obtained by using a Go Fast Award pursuant to these Terms and Conditions; or (iii) a stayed night at a Participating Hotel, which night was obtained by using a Go Free Award pursuant to these Terms and Conditions. In cases where a Member uses a Go Free Award in combination with one (1) or more paid nights for a stay, only the average daily rate of the paid nights will be considered in determining whether such nights are Qualifying Nights.
    2. Notwithstanding anything to the contrary contained in paragraph (a) above or otherwise in these Terms and Conditions, when a Member is paying for more than one (1) room per night, only the room in which the Member stays will be considered a Qualifying Night towards achieving Subsequent Levels.
    3. Notwithstanding anything to the contrary contained in paragraphs (a) or (b) above, no-shows, even if paid, will not be considered a Qualifying Night towards achieving Subsequent Levels.
  2. As an alternate means to obtaining Subsequent Levels by completing Qualifying Nights, Members may also be gifted Subsequent Levels (occasionally referred to herein as “Gifted Levels”) via:
    1. Diamond Level Members, who are entitled to gift Gold Level to another Member in accordance with the terms set forth in Section IV(C), below.
    2. Promotional offers made from time to time by Sponsor in its discretion.
    3. Being or becoming a WYNDHAM Club Pass member (“WCP Member”). Any new or existing WCP Member who completes a Gold Level claim form (“Claim Form”) will obtain Gold Level and maintain such Gold Level until such time as such person sells or otherwise transfers his ownership interest in a WYNDHAM Club Pass affiliate (“WCP Affiliate”) or otherwise ceases to be a WCP Member. If a WCP Member has not received a Claim Form, he or she may call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions to obtain one. Only one Gold Level will be provided per WCP Affiliate member number, regardless of how many individuals are on the account, and/or how many ownership interests such WCP Member may hold. A WVO Owner’s Gold Level will not transfer upon sale of the vacation ownership interest to a third party; and
    4. Such other gifting activity as may be conducted or authorized by Sponsor in Sponsor’s sole discretion.

    Any Member entitled to more than one (1) Member Level pursuant to these Terms and Conditions will be deemed to have obtained the highest Member Level then available to such Member. For example, a Member who (i) is a WCP Member (and eligible for Gold Level in accordance with Section IV(B)(2)(c) above); and (ii) completes forty (40) Qualifying Nights (and is eligible for Diamond Level in accordance with Section IV(B)(1) above) will maintain Diamond Level in accordance with these Terms and Conditions; for clarity, in the event such Member’s Diamond Level expires pursuant to Section IV(B)(3) below, such Member would be downgraded to the next Member Level then available to such Member under these Terms and Conditions (in the example above, assuming such Member is still a WCP Member and does not have enough Rollover Nights (as defined in Section IV(B) (4) below) to obtain Platinum Level at the time of Diamond Level expiration, Gold Level).

  3. Except as otherwise set forth in these Terms and Conditions with respect to the duration of Gifted Levels obtained via WCP membership, once a Member has obtained a given Member Level (whether by completing Qualifying Nights in accordance with Section IV(B)(1) above, or by gift in accordance with Section IV(B)(2) above), that Member will retain such Member Level until the earlier of (i) the date on which such Member is deemed to have obtained the next Subsequent Level in accordance with these Terms and Conditions, and (ii) January 1 of Year 3 (as defined below). For purposes of this Section IV, “Year 1” means the calendar year in which a given Member Level is obtained in accordance with these Terms and Conditions, “Year 2” means the calendar year following Year 1 and “Year 3” means the calendar year following Year 2.
  4. Any Qualifying Nights completed in or after 2016 which are in excess of the number required to earn a particular Member Level (the “Earned Level”) but not enough to obtain the next Subsequent Level will be deemed to roll over (“Rollover Nights”) and either applied or banked for future use, as applicable, as follows:
    • A Member’s Rollover Nights will be banked for purposes of obtaining such Member’s next Subsequent Level until either (a) such next Subsequent Level is obtained in accordance with the Level Earning Formula (in which case the Rollover Nights will be deemed used), or (b) such Member’s Earned Level expires in accordance with clause (ii) of the first sentence of Section IV(B)(3) above, in which case the Rollover Nights will be taken into account in the determination of such Member’s new Member Level, which will take effect immediately upon expiration of the Earned Level. Any Rollover Nights in excess of the number needed to obtain such new Member Level but not enough to obtain the next Subsequent Level will continue to be banked for future application as described above.

      For clarity, Rollover Nights only disappear from a Member’s account after they have been applied to obtain Another Level; a Member’s Rollover Nights will not otherwise expire or be deemed to have been used.

      • For example, if a Member completes seven (7) Qualifying Nights by June 1 in Year 1, no Qualifying Nights in Year 2, and 3 Qualifying Nights by April 1 in Year 3 then such Member will:
        1. obtain Gold Level on June 1 of Year 1 and maintain such Member Level for the remainder of Year 1 (because the Member has completed the 5 Qualifying Nights required to obtain Gold, but not the 15 Qualifying Nights required to obtain Platinum);
        2. be deemed to have two (2) Rollover Nights in his or her account (because five (5) of the Member’s Qualifying Nights have been applied to obtain Gold Level and the Member’s two (2) remaining completed Qualifying Nights have not been used to obtain any Subsequent Level);
        3. maintain Gold Level for Year 2 (because the Member has still not completed enough Qualifying Nights to achieve Platinum Level and the Member’s Gold Level has not yet expired);
        4. be downgraded to Blue Level as of January 1 of Year 3 (because the Member’s Gold Level expires of such date, and the Member’s two (2) Rollover Nights are not enough to obtain the next Subsequent Level (Gold Level);
        5. maintain Blue Level through March 31 of Year 3; and
        6. re-obtain Gold Level as of April 1 of Year 3 (because the 3 Qualifying Nights completed by April 1 in Year 3 plus the 2 Rollover Nights completed in Year 1 equals the 5 Qualifying Nights required for Gold Level).

    Please see the table below for further clarity.

    Year 1 Year 2 Year 3
    Qualifying Nights 7 0 3 (by April 1)
    Member Level Obtained Gold Level

    5 Qualifying Nights obtained

    Gold Level

    For achieving 5
    Qualifying Nights in Year 1

    Blue Level until April 1

    0 Qualifying Nights

    Gold Level starting April 1

    3 Qualifying Nights this year + 2 Rollover Nights

    Rollover Nights 2 2 2 until April 1

    0 after April 1

  5. In addition to the uses described above, Rollover Nights can also help a Member who (a) is in Year 2 of a particular Member Level’s term; and (b) hasn’t completed enough Qualifying Nights to achieve the next Subsequent Level, to extend the term of the originally obtained Member Level. If in Year 2 a Member again reaches the required number of Qualifying Nights for the Member Level she or he earned in Year 1 (whether by combining Rollover Nights from Year 1 with Qualifying Nights completed in Year 2, or by again completing the requisite number of Qualifying Nights in Year 2), the Member will be deemed to have requalified for such Member Level, and the term for such Member Level will be deemed to have restarted. For clarity, any Rollover Nights used for purposes of extending the term of a then-current Member Level as described above will continue to be banked for purposes of obtaining the next Subsequent Member Level.
  6. A Member who has obtained a Gifted Level will not be deemed to have stayed the number of Qualifying Nights which would have been required to obtain such Member Level had it not been for the gift. For example, a Member who completes 3 Qualifying Nights in Year 1 but is gifted Gold Level in Year 1 will not be deemed to have completed 5 Qualifying Nights; in order for such Member to maintain or re-obtain Gold Level beyond Year 2 (assuming such Member does not maintain or re-obtain such Member Level by gift beyond Year 2 in accordance with Section IV(B)(2), such Member will have to complete an additional 2 Qualifying Nights.
  7. At launch, Members will receive the Member Level associated with the number of Qualifying Nights he or she completed in 2015 or the number of Qualifying Nights he or she completed between January 1, 2016 and May 18, 2016, whichever is more. For clarity, no stay completed before January 1, 2016 will be deemed a Rollover Night.
  8. All Members will continue to earn base Wyndham Rewards points on Qualified Stays in accordance with these Terms and Conditions regardless of Member Level.

C. Member Levels Benefits

  1. Member Level services, benefits and other amenities vary by Member Level as well as by Participating Hotel and are set forth below (the “Member Level Benefits”). All Member Level Benefits are subject to change or substitution at any time without notice. Member Level Benefits which apply only during Participating Hotel stays (e.g., late check-out) (“Hotel Benefits”) are only offered (a) during Qualified Stays (as defined in Section I(6), above), Go Free Award stays and Go Fast Award stays; (b) in connection with the guest room in which the Member is staying; and (c) subject to availability at each Participating Hotel. Not all Participating Hotels offer all Hotel Benefits. No payments, reimbursements or other forms of make good will be offered or available in the event of any change or substitution of a Member Level Benefit by Sponsor, or lack of availability of any Hotel Benefit at a Participating Hotel.
    1. Blue Level Members will receive the following benefits:
      • Rollover Nights, as defined in Section IV(B)(4), above.
      • Free basic Wi-Fi access, subject to availability. Participating Hotels without wireless internet may provide wired High Speed Internet Access (HSIA). Participating Hotels without internet access will not participate in this Member Levels Benefit. Some Participating Hotels may charge additional fees for internet speeds faster than basic Wi-Fi access.
    2. Gold Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue Level Members:
      • Complimentary priority phone line at Member Services. Contact information is listed on the back of each Member card.
      • Preferred room, subject to availability, upon Member’s request. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Preferred rooms may include recently renovated rooms, more spacious rooms or rooms with a desired view or location; provided, however, that the requested room must be in the same room type category as the room initially booked (e.g., if a standard room is booked, the preferred room request can only be for a different standard room). Participating Hotels are not required to offer suites or other specialty rooms for this Member Level Benefit.
      • Late check-out, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Late check-out requests should not be for a time that is more than two hours after the Participating Hotel’s standard check-out time.
    3. Platinum Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue and Gold Level Members:
      • Early check-in, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Early check-in requests should not be for a time that is more than two hours prior to the Participating Hotel’s standard check-in time.
      • Annual Wyndham Rewards points bonus of 3,000 Wyndham Rewards points (the “Platinum Bonus”), as more particularly described in, and subject to, Section IV(C)(g) below.
      • Avis Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Avis Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or, effective June 1, 2016, visit the My Account page while logged into their Member Account on www.wyndhamrewards.com.
      • Budget Rent a Car benefits available at participating locations in the United States or Canada (excluding Quebec) consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Budget Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable number provided in Section I(2) of these Terms and Conditions or, effective June 1, 2016, visit the My Account page while logged in to their Member Account on www.wyndhamrewards.com.
    4. Diamond Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue, Gold and Platinum Level Members (other than the Platinum Bonus):
      • Annual Wyndham Rewards points bonus of 6,000 Wyndham Rewards points (the “Diamond Bonus”), as more particularly described in, and subject to, Section IV(C)(g) below.
      • Suite upgrade, subject to availability, in connection with Qualified Stays, Go Free Award stays and Go Fast Award stays, in each case, booked by advance reservation. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Suites are not available at all Participating Hotels.
      • One snack and/or beverage welcome amenity per Qualified Stay per Member upon check-in, available at Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts, Wyndham Garden, TRYP by Wyndham, Wingate by Wyndham, Hawthorn Suites by Wyndham, Ramada and Microtel Inn & Suites by Wyndham Participating Hotels only. Welcome amenity varies by brand and Participating Hotel.
      • Gift Gold Level to another Member once per calendar year. The gifted Gold Level can be given by contacting Member Services at the applicable number listed on the Diamond Level Member’s Wyndham Rewards card, or, effective June 1, 2016, by visiting the My Account page while logged into the Member’s Account on www.wyndhamrewards.com.
    5. Go Free PLUS discounts and Go Fast PLUS discounts (occasionally referred to in these Terms and Conditions as “Go Free PLUS gift codes” and “Go Fast PLUS gift codes”) for Blue Level, Gold Level and Platinum Level Members.

      For bookings made after May 18, 2016 with check-in dates starting July 11, 2016, Blue Level, Gold Level and Platinum Level Members will receive one (1) Go Free PLUS discount for each Go Free Award booked at a Participating Hotel in a participating city (such participating cities, collectively, “Participating Cities”) and one (1) Go Fast PLUS discount for each Go Fast Award booked at Participating Hotel in a Participating City. Each Go Free PLUS discount and Go Fast PLUS discount will entitle the Blue, Gold or Platinum Level Member who receives it a discount on a local attraction which such Member can choose and reserve from options described in an e-mail sent to the e-mail address provided on the Member’s Wyndham Rewards account; such offerings are provided by Viator, Inc., and are subject to all terms and conditions of Viator, Inc. Go Free PLUS gift codes and Go Fast PLUS gift codes will vary by, date and availability of local attractions. Discounts will be available in USD, EUR, CAD and GBP increments and such other currencies as Sponsor may designate from time to time. The currency type of each Go Free PLUS gift code and Go Fast PLUS gift code will be determined based on the country of residence of the Member booking the Go Free Award or Go Fast Award stay, as indicated on such Member’s Wyndham Rewards Member profile. Go Free PLUS gift codes and Go Fast PLUS gift codes can only be redeemed in the currency of issuance. The value of the Go Free PLUS discount for Blue, Gold and Platinum Level Members will vary by Member Level as set forth below:

      Member Levels
      Blue Gold Platinum
      Go Free PLUS
      Discount Value
      $5.00 $10.00 $10.00

      Each Go Fast PLUS discount for Blue, Gold and Platinum Level Members will be valued at $5.00, regardless of Member Level. Go Free PLUS discounts cannot be combined with each other or with Go Fast PLUS discounts, and Go Fast PLUS discounts cannot be combined with each other or with Go Free PLUS discounts. Go Free PLUS discounts and Go Fast PLUS discounts are void where prohibited by law. The list of Participating Cities can be found here and is subject to change by Sponsor at any time without notice. Go Free PLUS discounts and Go Fast PLUS discounts will be delivered up to seven (7) days prior to, as applicable, the Member’s Go Free Award or Go Fast Award check in date and will expire on the date that is seven (7) days after such check-in date. The discount must be used during the Go Free Award or Go Fast Award stay. The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive discount. If a Member cancels his or her Go Free Award night or Go Fast Award night, the applicable discount will be considered forfeited and will not be sent to Member. For more information on Go Free PLUS and Go Fast PLUS discounts including a list of Participating Cities, please visit www.wyndhamrewards.com/plus.

    6. Go Free PLUS experiences and Go Fast PLUS discounts for Diamond Level Members.
      1. In lieu of a Go Free PLUS discount, Diamond Level Members will receive one Go Free PLUS experience for each Go Free Award booked and used at a Participating Hotel in a Participating City. Each Go Free PLUS experience will entitle the Diamond Level Member to a complimentary experience specific to the Participating City where such Member has booked a Go Free Award; such offerings are provided by Viator, Inc. and Six Flags Entertainment Corporation, and are subject to all terms and conditions of Viator, Inc. and/or the terms of use of Six Flags Entertainment Corporation as well as all terms and conditions set forth on Six Flags theme park admission tickets, as applicable. Examples of the Go Free PLUS experience include tickets to family attractions, food tours, or adventure excursions. The experience will be determined by Sponsor based on the Participating City where the Member has booked the Go Free Award stay. The Member will be notified of his or her particular experience opportunity via an e-mail sent to the e-mail address provided on such Member’s Wyndham Rewards account up to seven (7) days prior to such Member’s Go Free Award check in date. The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive a Go Free PLUS experience e-mail. To book the Go Free PLUS experience or elect to exchange it for a Go Free PLUS discount as described below, Diamond Level Members must contact the Diamond Concierge phone number listed on the back of his or her Diamond Member Card. If the experience offered in the e-mail notice sent to such Member becomes unavailable between the date of such e-mail and the date on which the Member calls to book it, an alternative experience of similar value will be offered. The Go Free PLUS experience must be used during the Diamond Level Member’s Go Free Award stay. If a Diamond Level Member cancels his or her Go Free Award night, the Go Free PLUS experience will also be cancelled. Any Diamond Level Member who does not wish to receive the particular Go Free PLUS experience offered will have the option to receive a Go Free PLUS promotional discount code valued at $10.00 in lieu of the originally offered experience, the receipt and use of any such code to be subject to the terms and conditions set forth in Section IV(C)(1)(e) above.
      2. For bookings made after May 18, 2016 with check-in dates starting July 11, 2016, Diamond Level Members will also receive one (1) Go Fast PLUS discount for each Go Fast Award booked at a Participating Hotel in a Participating City. Each Go Fast PLUS discount will entitle the Diamond Level Member who receives it a ten dollar ($10.00) discount on a local attraction which such Member can choose and reserve from options described in an e-mail sent to the e-mail address provided on the Member’s Wyndham Rewards account; such offerings are provided by Viator, Inc., and are subject to all terms and conditions of Viator, Inc.. Go Fast PLUS gift codes will vary by, date and availability of local attractions. Discounts will be available in USD, EUR, CAD and GBP increments and such other currencies as Sponsor may designate from time to time. The currency type of each Go Fast PLUS gift code will be determined based on the country of residence of the Member booking the Go Fast Award stay, as indicated on such Member’s Wyndham Rewards Member profile. Go Fast PLUS gift codes can only be redeemed in the currency of issuance. Go Fast PLUS discounts cannot be combined with each other or with Go Free PLUS discounts. Go Fast PLUS discounts are void where prohibited by law. The list of Participating Cities can be found here and is subject to change by Sponsor at any time without notice. Go Fast PLUS discounts will be delivered up to seven (7) days prior to the Member’s Go Fast Award check in date and will expire on the date that is seven (7) days after such check-in date. The discount must be used during the Go Fast Award stay. The Member must have a valid e-mail address on his or her Member profile and be opted in to receive e-mails from Wyndham Rewards in order to receive discount. If a Member cancels his or her Go Fast Award night, the applicable discount will be considered forfeited and will not be sent to Member. For more information on Go Fast PLUS discounts including a list of Participating Cities, please visit www.wyndhamrewards.com/plus.
    7. Platinum Bonuses and Diamond Bonuses (occasionally referred to hereinafter collectively as “Member Level Point Bonuses” and each individually as a “Member Level Point Bonus”)
      1. Any Member whose Platinum or Diamond Level is in effect as of January 1 of any year will receive the applicable Member Level Point Bonus by February 1 of such year; provided, however that no Member Level Point Bonus will be awarded to any Member whose account has been suspended for any reason, including, without limitation, fraud, as of the date the Member Level Point Bonus would otherwise have been awarded. For clarity, no Member Level Point Bonuses will be awarded prior to February 1, 2017.
      2. Wyndham Rewards points awarded via Member Level Point Bonuses: (a) have the same value as all other Wyndham Rewards points earned by completing Qualified Stays at Participating Hotels; (b) are redeemable for all options outlined in Section I(7) of these Terms and Conditions; and (c) are otherwise subject to all Terms and Conditions applicable to all other Wyndham Rewards points earned by completing Qualified Stays at Participating Hotels, including without limitation, those relating to expiration.
      3. Members who have elected to earn Travel Partner Currency as their base earning currency will still be eligible to receive Member Level Point Bonuses in accordance with this Section IV.
    8. Gold, Diamond and Platinum Level Members will receive the appropriate Member Level welcome materials within 6-8 weeks from the time of achieving such Member Level via mail or email. All subsequent Gold, Diamond and Platinum Level communications will be sent via email. Members should ensure Wyndham Rewards always has a valid mailing and email address to send communications with Member account summaries. Sponsor shall not be liable for failure of a Member at any Member Level to receive future communications.

Frequently asked questions:

What do I do if I lose my Member card?

You can visit your My Account page while signed into WyndhamRewards.com for a printable version of your Member card. You can also call Member Services to request a replacement card.

When will I receive my Member card?
For Member cards that are delivered by mail, please allow 60 business days from the time you unlock a new Member Level.

Don’t forget, you can access your Member card any time via the Wyndham Rewards mobile app, or by visiting the My Account page while signed into your Member Account.

Blue Level: Blue Level Members will not automatically receive Member cards (except in China); however, Blue Level Member cards are available upon request by calling Member Services. Please allow up to 14 business days from the time of the request for delivery.

What happened to the former Gold program?
The former Wyndham Rewards Gold program was discontinued as of December 31, 2015.
How many Qualifying Nights do I need to complete to unlock each Member Level?
Member Level Qualifying Nights
Blue Upon Enrollment
Gold 5
Platinum 15
Diamond 40
What is a Qualifying Night?
A “Qualifying Night” is any of the following:

  • A paid, stayed night during a Qualified Stay at a Participating Hotel (so long as the Qualified Stay has an average daily rate of at least $25 per night and satisfy other requirements as outlined here);
  • A paid, stayed Go Fast Award night at a Go Fast Award Participating Hotel;
  • A stayed Go Free Award night at a Participating Hotel.

For additional details, please see Terms & Conditions.

Will the nights I stayed at a Wyndham Rewards Participating Hotel prior to becoming a Member be applied toward my Wyndham Rewards Member Level upon my enrollment into the program?
No. Wyndham Rewards will not apply any nights you stayed at a Wyndham Rewards Participating Hotel prior to becoming a Member to your Wyndham Rewards Member Level when you enroll in the program. Upon enrollment you will become a Blue Level Member and can begin accruing Qualifying Nights toward the next Member Level in accordance with the Member Levels Terms and Conditions.
Do nights that I book through online travel agencies (like Expedia) count toward unlocking Member Levels?
No. Nights that are booked through online travel agencies are not considered Qualifying Nights. Please be sure to book on WyndhamRewards.com to help ensure your stayed nights are considered Qualifying Nights and count toward unlocking your next Member Level.
How can I tell what Member Level I have qualified for?
You can see your Member Level by signing in to your account and visiting the My Account page. You can also view your Member Level in our convenient Wyndham Rewards mobile app.
I think that I am missing some Qualifying Nights. How do I get credit for those?
Please contact our Member Services team to inquire about missing Qualifying Nights.
How do I make sure that I maintain my Member Level?
To obtain a Member Level or unlock the next Member Level, you must complete the required number of Qualifying Nights as outlined below:

Member Level Qualifying Nights
Blue Upon Enrollment
Gold 5
Platinum 15
Diamond 40

With limited exceptions, a Member Level is typically scheduled to expire at the end of the calendar year following the calendar year in which it was obtained. You can extend the term of your Member Level or even unlock a higher Member Level by continuing to complete Qualifying Nights. Click here for more information about obtaining and maintaining Member Levels.

In certain circumstances Member Levels can also be obtained by gift; click here for more information on Gifted Levels.

What are Rollover Nights? How do they work?
Any Qualifying Night completed in or after 2016 which is in excess of the number required to earn a particular Member Level but not enough to obtain the next Subsequent Level will be deemed a Rollover Night and will be banked for future use. Rollover Nights never expire.
For example, if a Member completes 7 Qualifying Nights in Year 1 (5 of them by June 1), no Qualifying Nights in Year 2, and 3 Qualifying Nights by April 1 of Year 3:

Year 1 Year 2 Year 3
Qualifying Nights 7 (5 of them by June 1) 0 3 (by April 1)
Member Level Obtained Gold Level starting June 1

5 Qualifying Nights applied toward Gold Level

Gold Level

For achieving 5 Qualifying Nights in Year 1 (Gold Level expires as of December 31)

Blue Level until April 1

0 Qualifying Nights in Year 2

Gold Level starting April 1

3 Qualifying Nights this year between Jan 1 and April 1 + 2 Rollover Nights

Rollover Nights 2 2 2 until April 1

0 as of April 1

What is “Go Free PLUS”?
Blue, Gold and Platinum Level Members:When you book a Go Free Award night at a Participating Hotel in a Participating City, you will receive a promotional gift code which will provide a discount on a local attraction. (We refer to this code as the “Go Free PLUS” award or discount.) The value of the Go Free PLUS discount will vary based on your Member Level:

  • Blue: $5 Value
  • Gold: $10 Value
  • Platinum: $10 Value

Diamond Level Members: When you book and complete a Go Free Award night at a Participating Hotel in a Participating City, you will receive 2 complimentary passes to a unique, local experience in the Participating City, chosen especially for you by Wyndham Rewards!

Go Free PLUS promotional gift codes and passes do expire, so be sure to book in advance and use them during your stay! To learn more about Participating Cities, attractions and experiences, please visit WyndhamRewards.com/plus.

The Go Free PLUS discounts for Blue, Gold and Platinum Level Members described above are available on applicable Go Free Award night bookings beginning May 18, 2016 with an arrival date on or after July 11, 2016.

The Go Free PLUS passes for Diamond Level Members described above are available on applicable Go Free Award night bookings beginning May 18, 2016 with an arrival date on or after May 18, 2016.

Go Free PLUS benefits are subject to additional restrictions; for more information, Blue, Gold and Platinum Level Members can click here and Diamond Level Members can click here.

What is “Go Fast PLUS”?
When you book a Go Fast Award night at a Go Fast Award Participating Hotel in a Participating City, you will receive a promotional gift code which will provide a discount on a local attraction. (This code is what we refer to as the “Go Fast PLUS” award or discount.) The value of the discount will vary based on your Member Level:

  • Blue: $5 Value
  • Gold: $5 Value
  • Platinum: $5 Value
  • Diamond: $10 Value

Go Fast PLUS promotional gift codes do expire, so be sure to book in advance and use them during your stay! To learn more about Participating Cities and attractions, please visit WyndhamRewards.com/plus.

The Go Fast PLUS discounts described above are available on applicable Go Fast Award night bookings beginning May 18, 2016 with an arrival date on or after July 11, 2016, and are subject to additional restrictions.

For more information, Blue, Gold and Platinum Level Members can click here and Diamond Level Members can click here.

How do I find out which cities are Go Free PLUS and Go Fast PLUS Participating Cities?
You can view the Go Free PLUS and Go Fast PLUS Participating Cities and the Participating Hotels in each Participating City at Wyndhamrewards.com/plus.
What is Diamond go free PLUS?
When a Diamond Level Member books a Go Free Award night at a Participating Hotel in a Participating City, he or she will receive 2 complimentary passes to a unique, local experience in the Participating City, chosen especially for that Member by Wyndham Rewards!
Go Free PLUS passes for Diamond Level Members do expire, so be sure to book in advance and use them during your stay!

The Go Free PLUS passes described above are subject to additional restrictions; for more information, click here.

When will I receive my Go Free PLUS promotional gift code/Go Fast PLUS promotional gift code/Go Free PLUS passes?
If you book your award night more than 7 days in advance, you will receive an email containing your Go Free PLUS promotional gift code, Go Fast PLUS promotional gift code or a description of your Go Free PLUS experience (as applicable) up to seven days prior to your arrival date (the “Notification E-Mail”).
If you book your award night less than 7 days in advance, you will receive the Notification E-Mail on the same day the booking is made.

You must have a valid email address on file to receive your Notification E-Mail. If you do not receive a Notification E-Mail, please contact Member Services.

How do I redeem my Go Free PLUS promotional gift code/Go Fast PLUS promotional gift code/Go Free PLUS passes?
Up to seven days prior to your award night, you will receive a Notification Email containing your Go Free PLUS promotional gift code, Go Fast PLUS promotional gift code or a description of your Go Free PLUS experience, as applicable. Any Notification E-Mail containing a Go Free PLUS gift code or a Go Fast PLUS gift code will also contain a description of sample attractions where the discount can be used, and instructions on how to choose and reserve your desired attraction.
Any Notification E-Mail containing information about a particular Go Free PLUS experience that has been selected for a Diamond Level Member will instruct the Member to call the Diamond Concierge to book that experience.

You must have a valid email address on file to receive your Notification E-Mail and applicable passes (in the case of a Diamond Level Go Free PLUS experience) or gift codes (in the case of Go Free PLUS and Go Fast PLUS discounts).

What if I want to use my Go Free PLUS promotional gift code or Go Fast PLUS promotional gift code for an attraction that is not available?
Go Free PLUS promotional gift codes and Go Fast PLUS promotional gift codes are usable in connection with a variety of exciting options, but each particular option is subject to availability. If the attraction you are looking for is not available, you may apply your gift code to another one that is.
Click here for more information on the receipt and use of Go Free PLUS gift codes.

What if the Diamond Level Go Free PLUS experience described in my Notification E-Mail is not available by the time I call the Diamond Concierge to book it?
If the Diamond Level Go Free PLUS experience described in your Notification E-Mail is not available by the time you call the Diamond Concierge to book it, an alternative experience of similar value will be offered. Alternatively, after July 11, 2016, you can choose to accept a $10 Go Free PLUS promotional gift code instead. Click here for more information on the receipt and use of Go Free PLUS experiences.
How many Go Free PLUS promotional gift codes/Go Fast PLUS promotional gift codes/Go Free PLUS passes can I receive?
Blue, Gold and Platinum Level Members will receive one Go Free PLUS promotional gift code for each Go Free Award night booked at a Participating Hotel in a Participating City and one Go Fast PLUS promotional gift code for each Go Fast Award night booked at a Go Fast Award Participating Hotel in a Participating City.
Diamond Level Members will receive two complimentary passes for a Go Free PLUS experience, selected by Wyndham Rewards, for each Go Free Award night booked at a Participating Hotel in a Participating City. Diamond Level members will also receive one Go Fast PLUS promotional gift code for each Go Fast Award night booked at a Go Fast Award Participating Hotel in a Participating City.

Subject to the above, there is no limit to the total number of Go Free PLUS promotional gift codes, Go Fast PLUS promotional gift codes or Go Free PLUS passes a Member is eligible to receive. Gift codes cannot be combined. All gift codes and passes are subject to the terms and conditions of Viator, Inc. or Six Flags Entertainment Corporation, as applicable.

Can I combine my Go Free PLUS promotional gift codes with each other or with Go Fast PLUS promotional gift codes?
No. Go Free PLUS promotional gift codes cannot be combined with each other or with Go Fast PLUS promotional gift codes, nor can Go Fast PLUS promotional gift codes be combined with each other. All gift codes are subject to the terms and conditions of Viator, Inc.
Will I still receive my Go Free PLUS promotional gift code/Go Fast PLUS promotional gift code/Go Free PLUS passes if I cancel my Award night reservation?
No, if you cancel your award night reservation you will not receive the applicable PLUS benefit.
How do I cancel a Go Free PLUS attraction/Go Fast PLUS attraction/Go Free PLUS experience I previously booked?
All attractions booked by redeeming a Go Free PLUS or Go Fast PLUS gift code must be cancelled via Viator.com. For more information on cancelations please visit Viator.com.
Any Diamond Level Member seeking to cancel a previously booked Go Free PLUS experience must call the Diamond Concierge.

What do I do if I have to cancel my Go Free Award night after I’ve booked a Diamond Level Go Free PLUS experience?
If you book a Go Free PLUS experience with the Diamond Concierge, the experience will automatically be canceled when the Go Free Award night is canceled.
What happens if I lose my Go Free PLUS promotional gift code or Go Fast PLUS promotional gift code or can’t find it?
Gift codes will not be replaced if lost. If you never received your gift code, please contact Member Services.
Where can I find the dedicated Member Services phone number for my Member Level?
The dedicated Member Services phone numbers for Gold, Platinum and Diamond Member Levels can be found on the applicable Member cards or on the Member’s My Account page when signed into WyndhamRewards.com.
What is a preferred room?
A preferred room is the room that you prefer, so long as it’s of the same room type category as the one you reserved. Examples may include a recently renovated room, a more spacious room, a room with a desired view or location. Preferred rooms are subject to availability, and are determined by the Participating Hotel at check-in.
To the extent available, preferred rooms are offered upon request at Participating Hotels for Qualified Stays, Go Free Award nights and Go Fast Award nights. Click here for more information and restrictions regarding preferred rooms.

Is there a deadline for requesting a late check out?
Gold, Platinum and Diamond Level Members can request a late check-out at any point during their Qualified Stay, Go Free Award stay or Go Fast Award stay at Participating Hotels; however, the request must occur before the hotel’s standard check-out time.
Requested check-out time is not to exceed two hours after the hotel’s standard check-out time. Click here for more information and restrictions regarding late check-out.

How early can I check in when using my early check in perk?
Platinum and Diamond Level Members can check in early up to two hours prior to the applicable Participating Hotel’s standard check-in time. (However, if available, a Participating Hotel may offer an earlier check-in.)
Early check-in is upon request and subject to availability for Qualified Stays, Go Free Award stays and Go Fast Award stays at Participating Hotels. Click here for more information and restrictions regarding early check-in.

When will I receive my annual Member Level Point Bonus?
Members who are Platinum Level or Diamond Level as of January 1st of any given calendar year will receive a Member Level Point Bonus by February 1st of that calendar year.
Click here for more information and restrictions regarding the Member Level Points Bonus.

What is my annual Member Level Point Bonus?
Platinum Level Members are eligible to receive a Wyndham Rewards bonus of 3,000 points and Diamond Level Members are eligible to receive a Wyndham Rewards bonus of 6,000 points. See “When will I receive my annual point bonus?” above for information on when the bonus is awarded.
How long do I have to use the points awarded to me as a Member Level Point Bonus?
Points awarded as part of a Member Level Point Bonus are subject to the same terms and conditions as all other Wyndham Rewards points. Wyndham Rewards points expire 4 years after being posted to a Member’s account unless the points are forfeited or cancelled earlier due to membership inactivity or otherwise pursuant to the Wyndham Rewards Program Terms and Conditions.
Can I redeem points obtained as part of my Member Level Point Bonus for Go Free Award nights and Go Fast Award nights?
Yes. Points awarded as part of a Member Level Point Bonus are subject to the same terms and conditions as all other Wyndham Rewards points and are valid for the same redemption options. A Go Free Award requires 15,000 points, and a Go Fast Award requires 3,000 points + cash.
How do I request my Avis/Budget car rental upgrade?
For more information on how Platinum and Diamond Members can obtain their Avis or Budget car rental upgrade, Platinum and Diamond Members should call Member Services. Also, effective June 1, 2016, Platinum and Diamond Members can visit the My Account page while signed into their Member Account on WyndhamRewards.com to access the Avis/Budget perk.
Is my Avis/Budget car rental upgrade available globally?
No. The Avis or Budget car rental upgrade benefit is available for Platinum and Diamond Members at participating locations in the US and Canada and for residents of US and Canada (excluding Quebec) only.
How do I find out what the welcome amenity is at the hotel I’m going to?
A Welcome Amenity is available with Qualified Stays for Diamond Level Members at Wingate by Wyndham, Microtel Inn & Suites by Wyndham, Hawthorn Suites by Wyndham, Ramada, Dolce Hotels & Resorts, Wyndham, Wyndham Grand, Wyndham Garden and TRYP by Wyndham brand Participating Hotels, and will consist of a snack or beverage. Exact snack or beverage will vary by Participating Hotel.
What should I do if I didn’t get my welcome amenity?
If you are a Diamond Level Member and did not receive your Welcome Amenity upon check-in in accordance with the Wyndham Rewards Program Terms and Conditions, please contact the Diamond Concierge.
How do I Give Gold?
Diamond Level Members can give Gold Level to a friend by calling Member Services and providing them with their friend’s name and Member number.
Limit one gift of Gold Level per calendar year.

If I have multiple rooms reserved at a Participating Hotel for the same night, is each room night eligible to be a Qualifying Night?

No, only the night(s) associated with the room in which the booking Member stays are eligible to be Qualifying Night(s). To be considered a Qualifying Night, the Member’s room night must be:

  • A paid, stayed night during a Qualified Stay at a Participating Hotel (so long as the Qualified Stay has an average daily rate of at least $25 per night and satisfy other requirements as outlined here); or

  • A paid, stayed Go Fast Award night at a Go Fast Award Participating Hotel; or

  • A stayed Go Free Award night at a Participating Hotel.

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