Housekeeping At Full Service Marriott Hotels Now By Request Only?


Many hotel chains have “Green Choice” initiatives where guests can forgo the daily housekeeping service for bonus points.

Housekeeping At Full Service Marriott Hotels Now By Request Only

The wording on the note left at (at least one) full service Marriott Hotels in the Americas indicates that they have decided not to offer bonus points and that the housekeeping service is by request only.

Here’s the response from the Marriott spokesperson:

The program you are referring to is called Your Choice and is something we are doing in The Americas that allows Marriott Rewards members to customize their stay choosing which days they want housekeeping services. Now, at select hotels, guests can choose to opt out of housekeeping service and earn Marriott Rewards bonus points for each day they decline services.  One point of clarification from your note, If the guest does nothing then they get standard housekeeping service.  If they hang the card then they are choosing to forgo that service in return for Marriott Rewards bonus points.

Right now, in the Americas it’s available at Marriott Hotels, Fairfield Inn and Suites, Spring Hill Suites, Courtyard and Renaissance Hotels. At full-service hotels Marriott Rewards members that forgo housekeeping will receive 500 bonus points. At select service hotels they receive 250 bonus points.


The quality of the note that you can put to the key card slot indicates that this comes from the Marriott corporate and is not just some rogue action taken by the hotel.

I have seen something similar mainly at Starwood hotels where they have clearly indicated the number of points one would get to skip the housekeeping service.

Considering all the negative developments with Marriott hotels in the Americas over the past few years such as the club lounge downgrades (sold as there should not be outperforming properties), it wouldn’t come as a surprise for me if this is yet another service “enhancement” coming our way.