British Airways seems to be very busy dropping airlines that Executive Club members can book awards on BA’s website using Avios.
Last month, BA made booking some Cathay Pacific and Dragonair awards not available booking on its website within four days of departure (read more here). Now, BA has further “enhanced” its website by removing the ability to book S7 Airlines (Oneworld member) awards on its website altogether without any notice earlier this month.
You can access British Airways website here.
LED-DME Award Search on BA.com:
The online tool only returns an error message that neither BA nor any of its partners would fly this route. This obviously is not correct. S7 Airlines does fly between these cities on numerous flights per day.
LED-DME Award Search on ExpertFlyer:
Number of flights available in both business and economy. I am not sure where EF gets the info from.
LED-DME Award Search using Award Nexus:
Award Nexus is clear that the availability comes from Qantas. Seems to match what EF displays.
British Airways should make it clear to its Executive Club members which airlines and routes are excluded from the online Avios bookings.
The fact that the airline continues show that S7 routes are not operated by any partner is false. They could easily show the availability and just note that the member must call to make the booking.
Somehow I feel that this could be revenue protection for Executive Club rather than due to alleged fraud. Some of these flights that are now blocked are one of the best use of Avios.