Delta Airlines has issued a lifetime ban to a passenger who went on an bizarre, expletive filled tirade in support of U.S. President Elect Donald Trump during a recent flight from Atlanta to Pennsylvania.
The man can be seen on video standing in the aisle while ‘flipping the bird’ and swearing at other passengers fueled by political rhetoric.
It’s not clear what ticked the guy off but apparently some people can’t let it be to voice their convictions of whatever nature in an aggressive and obnoxious manner, inconveniencing those around them.
Time Magazine (see here) had a short write-up about the case.
Delta Airlines has banned a passenger for life after he shouted at others in support of President-elect Donald Trump in an expletive-filled rant on a flight.
“The individual displayed behavior that was loud, rude and disrespectful to his fellow customers,” Delta Chief Executive Officer Ed Bastian said in a note to employees. “He will never again be allowed on a Delta plane.”
A video posted Tuesday showed the passenger yelling at others on Flight 248, traveling to Allentown, Pa. from Atlanta.
“Donald Trump, baby,” the man yelled at other passengers on the plane, according to video footage posted on Facebook. “We got some Hillary b—-es on here? Come on, baby. Trump!”
Sounds crazy but let’s see how this situation really went down:
Why do some people feel the need to express themselves in this way? The aircraft was still on the ground and ended up departing with the passenger, something that didn’t sit right with people who later complained and questioned on social media why the man wasn’t booted off the plane.
Delta has issued a response to this criticism (access their communique here).
We are sorry to our customers who experienced this disruption. We have followed up with the teams involved and all agree that this customer should not have been allowed to continue on the flight. Our responsibility for ensuring all customers feel safe and comfortable with Delta includes requiring civil behavior from everyone. The behavior we see in this video does not square with our training or culture and follow up will continue so we can better ensure our employees will know they will be fully supported to make the right decisions when these issues arise.
Other news reports and an internal memo from Delta CEO Ed Bastian confirmed that the passengers of this flight have been refunded for the incident.
The refund (it wasn’t mentioned if passengers received a voucher or cash refund) was certainly a nice gesture even though it’s probably a bit much as I’d imagine half the plane didn’t even notice what was going on. It shows a dedication to customer service though so I have to give them a lot of credit for that.
Inappropriate behavior like this shouldn’t be tolerated. Why is it so difficult for some people to board the plane, sit down and be quiet while occupying themselves with music, a book or whatever?