Hilton Honors has now enabled web page where Diamond members that are about to be downgraded can request one-time extension.
Member must have been Diamond member minimum of three years (don’t need to be consecutive) and have 250 consumed nights or earned 500,000 base points.
You can access Hilton’s web page for Diamond status extensions here.
Note that you must apply for the extension by March 31, 2017, and Hilton promises to process it within five business days. You can take advantage of this status extension only one time.
You can find out the number of nights consumed or base points earned by contacting Hilton Honors. You cannot find this info on Hilton’s website (would be nice to have).
This one-time Diamond extension can come handy for those that have sudden drop in travel. They can extend the status for another year.
Here are the terms and conditions of the Diamond extension:
A Diamond Status Extension will be awarded to select Hilton Honors members, who are current Diamond members and have earned Diamond Status for at least 3 years (consecutive or non-consecutive) and who have completed stays totaling at least 250 paid and reward nights OR who are current Diamond members and have earned Diamond Status for at least 3 years (consecutive or non-consecutive) and who have earned at least 500,000 Base Points over life of membership, pursuant to the standard Hilton Honors Terms & Conditions.
To be eligible, a Hilton Honors member must meet the stated criteria and currently be a Diamond Member. Points earned via bonuses, promotions and/or co-branded credit cards do not count towards meeting the Diamond Status Extension criteria. Qualifying Hilton Honors Members may enact this benefit once throughout the lifetime of their membership. The year during which a Hilton Honors member used a status match to achieve Diamond Status will not count as one of the three years of Diamond status required to meet the criteria. If a Member elects to use this offer, their Diamond status will extend for an additional year beyond when it would have otherwise expired. At the end of the extension time period, Hilton Honors members will need to complete the requirements to maintain Diamond status pursuant to the standard Hilton Honors Terms & Conditions. If Diamond requirements are not met, Hilton Honors members will be placed in the appropriate tier pursuant to the standard Hilton Honors Terms & Conditions. Once earned, standard Hilton Honors Terms & Conditions apply.
A Diamond Status Extension is granted at the discretion of Hilton Honors Worldwide, LLC and may be ended, or amended with or without notice or compensation, at Hilton Honors’ sole discretion.
Here are the frequently asked questions by Hilton:
1. What is the new Diamond benefit?
Exclusively for Hilton Honors Diamond Members who meet the criteria below, this new benefit allows them to extend their Diamond status for an additional year beyond when it would have expired otherwise, should they be unable to qualify for any reason.
2. Who is eligible for the new Diamond benefit?
Members who meet the following criteria are eligible for the new Diamond benefit:
Must currently be a Diamond Member, have earned Diamond status for at least 3 years, but the years do not need to be consecutive.
AND Have completed stays totaling at least 250 nights, paid or reward
OR Have accumulated 500,000 Base Points or more since joining Hilton Honors.
Essentially, there are two (2) combinations that will qualify a Member for the New Diamond Benefit:
3+ years at Diamond and currently at Diamond with at least 250 nights (paid or reward)
3+ years at Diamond and currently at Diamond with at least 500,000 lifetime Base Points
3. Do Bonus Points count towards achieving the criteria?
No. As with our Diamond status criteria, only Base Points are eligible. Points earned via bonuses, promotions and/or co-branded credit cards do not count towards meeting these criteria.
4. How many times can I use this benefit?
Qualifying Members may enact this benefit once throughout the lifetime of their membership.
5. Am I eligible if I previously had Diamond status?
To take advantage of this benefit, a Member must meet the criteria and currently be a Diamond Member.
6. Does the new Diamond benefit count towards my Lifetime Diamond requirements?
The year of Diamond status granted by enacting this benefit does not count towards fulfilling the Lifetime Diamond year requirement. However, Base Points and nights earned throughout that year will count towards the Lifetime Diamond Base Points and night Points requirements.
7. If I did a status match, does that year of Diamond status count towards this benefit?
No, a year in which a Member did a status match will not count as a year of eligibility for this benefit.
8. How long does the Diamond status granted by this benefit last?
If a Member elects to use this benefit, their Diamond status will be extended for an additional year beyond when it would have expired otherwise.
9. What happens at the end of the status year when I have applied this benefit?
At the end of the year in which this benefit was applied, Members will need to have completed the normal requirements to maintain Diamond status. If Diamond requirements are not met, Members will be placed in the tier they achieved in accordance with the program terms.
10. When will Members who qualify be able to use this benefit, and how can I apply it?
Members who qualify and wish to use the benefit can click here for more information. Members can also call 1-800-4HONORS or visit this link to contact us with any questions on how to use this benefit.