When Hilton Honors launched the new Points + Money awards on March 1, 2017, they decided to keep the former award category caps in place and introduced a new award pricing tool to check the prices (read more here)
This means that as long as these former categories are in place the awards for standard rooms would be priced either dynamically (roughly 0.5 cents per Hilton Honors points) or at the former category maximum.
You can access Hilton’s web page for the new features here.
Hilton recently made changes to the newly introduced award category tool by REMOVING the option to see “New: Point Range” altogether. When I asked Hilton why would they do this the answer was that members can use the website to check the current pricing.
Here’s the previous display for Conrad Bangkok:
Here’s the current display for Conrad Bangkok:
The next question obviously is when Hilton Honors is going away with the award categories altogether or when they adjust the award categories for existing hotels?
Hilton Honors made adjustments (both up and down) four times in 2016: January 13 (read more here), March 30 (read more here), July 13 (read more here) and October 12 (read more here). The hotel chain made some adjustments this year also on January 11 (read more here).
When I asked Hilton about the maximum award caps, here’s their reply:
While we are always testing new initiatives and offerings, at this time we do not have any plans to change the current maximum Point caps in place for award redemptions. We rolled out the Points & Money slider to make award redemptions more flexible and know that by having the caps in place we are able to continue to provide our members with the most value during periods of high demand.
You can access Hilton’s web page for the tool that can be used to find the previous category caps here.
It would be very unwise more from Hilton Honors’ part to remove the award caps altogether. Many awards are cheaper under the current Points & Money dynamic model that values Hilton Honors points roughly at half of a cent.
The aspirational awards, however, would become prohibitively expensive if Hilton would move to price them at the 0.5 cents each.
Hilton Honors should be clear how and when the award caps are changed and what are the award caps for new hotels. Try finding an award cap for the Conrad Bora Bora using the tool and you cannot. There is an award cap in place though.