Back in mid-April (read more here), I wrote about new Le Club AccorHotels initiative where members could use their points at the time of checking out. The front desk agent could directly withdraw the points from your account and apply towards the folio expenses.
The Le Club AccorHotels vouchers that one could request online, print out and hand in when checking out are gone before the end of this year. These are handy because the account holder don’t actually have to be present when they are used.
You can access Le Club AccorHotels page for awards here.
Many hotels are using terrible cash rates when converting those paper vouchers to local currencies while few are using live FX rates.
The benefit of using points directly from your account is that the conversion is then done using rates dictated by Accor and they come from Reuters.
I would like to hear from readers that have used or have tried to use their points to pay for the stay to find out how this works at the property level (or perhaps hasn’t worked)?
I can see the confusion front desk agent trying to access Le Club AccorHotels system to withdraw the points from member account.
You have to bear in mind that the stay likely doesn’t count toward promotions if partially paid using these vouchers whether paper or electronically (at least per the promo T&Cs). There is also minimum amount that should be paid using cash or card to make sure that the member properly gets the night credit for the stay.
The downside of retiring the paper vouchers is that the account holder must be the one staying and likely present at the time of checking out. Previously, one could gift these vouchers by just handing them out to he recipient.
I have 72K points sitting to my account that I will probably use later in the year. Would like to hear from the readers that have tried this new function at the front desk.