I can not understand all the twist and turns surrounding the China Southern SkyPearl Elite Status Match Promotion (SkyTeam Elite Plus) that we first wrote back in June (read more here).
It was promptly withdrawn blaming unauthorized distribution and forgery (read more here) and I wrote an update on it the other day (read more here) when some readers had received denials. They now have emailed a status match form to some members and their office in LA dropped me an email today asking for a correction.
Here’s the status match form:
Email address to use: email@example.com
Here’s the statement from China Southern in Los Angeles:
I want to declare following points in the article are not the fully truth :
This article was come from a post from our Facebook page. We never denied that post, but we have to say we removed the schedule but it still posted as schedule, we deleted right away when we noticed. And keep this program open application for people see from the Facebook page.
Even the post itself is for applications inquire not a guarantee for successful match. So people all be denied is not the truth.
People may feel unhappy if they are not qualified, we care their feelings and respect their rights as well as we respect the truth.
We hope you could correct the truth in your article.
China Southern should have been clearer from the get-go who was their target group. When they post something like this on their public Facebook page it will spread like wildfire.
In retrospect, they should have had a requirement to have few China Southern segments after the match to extend the status for a full two years (or something) like other airlines have done. This would have weeded out those that had no plans flying or trying out China Southern in the first place.
It shouldn’t be that difficult to honor the match to those that have supplied non-manufactured credentials, however. The benefits are provided by the operating airlines anyway and if the matched members don’t fly what does it cost to mail out an elite kit? A few bucks at max for each member.