IHG Ambassador Welcome Package No Longer Features The 5,000 Bonus Points Voucher

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IHG Ambassador, the Intercontinental-specific loyalty program that comes with an annual fee, used to feature a 5,000 bonus points voucher every year the membership is extended but this has now been discontinued.

IHG Ambassador is an upgrade to the regular IHG Rewards Club that comes with certain guaranteed benefits at Intercontinental Hotels such as upgrades, late check-out and amenities.

IHG Rewards Club members who have frequent or even occasional stays at the Intercontinental brand might want to consider investing the $200 joining fee [$150 annually thereafter to extend the membership] to receive their benefits at the IC properties and I have recently done so when I received a targeted offer of 10,000 Bonus miles for joining the program.

You can access IHG’s page for Ambassador program here.

For many years it used to be the case that upon joining or renewing the membership, there would be a voucher worth 5000 IHG points included in the membership package, aside the annual free weekend night certificate.

It appears that this practice has now been discontinued and the language suggesting it has also been eliminated from most related IHG communication, even though you can still find the 5000 points being advertised here and there.

I received the membership package this week and all it contained was the membership card, the printed weekend night certificate and card wallet as welcome gift. No voucher for the points.

I then contacted the Ambassador Service Center via email and submitted a screenshot and link to the Ambassador promotional page of the IC Malta (access here) where the 5000 points are still advertised.

Shortly after the email I received a response from the Ambassador Center that the 5000 points had been added to my account. Excellent service!

As long as you’re able to find an active advertisement for the 5000 points I’d say you’ll be able to request those points from the customer service even though the package doesn’t contain the voucher.

Conclusion

I’m a bit on the fence about the Ambassador program. On one hand I really don’t like paying money for a loyalty program just to participate while already giving them revenue. Then again IHG is a pretty lucrative program that allows you to combine certain features such as the IHG credit card with the annual free night.

The free weekend night of the Ambassador Package already pays for the membership though if used properly, even though it only applies to the best flexible rate and no corporate rates. The 5000 points can be valued at around US$30 so of course that might be an argument for some when deciding for or against purchasing the Ambassador upgrade.

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