Malaysia Airlines Cuts Down On Their ‘Chef On Call’ Dining Pre Order Options (Reduced To 5 Items)

Malaysia Airlines has introduced their pre-flight meal order service ‘Chef on Call’ a few years back that always used to have a very extensive selection of meals which has now been cut down to five items.

Chef on Call allows First- and Business Class passengers to select from a wide array of dining options and order these prior to the flight on Medium- and Long Haul flights operated by Airbus A330/A380.

I really like airlines where you can pre-order your meal for the flight, especially flights that have off arrival and departure times and often have a very limited on board menu or where the quality of the meals is known to be not very good.

We previously had a Fabulous Friday about this topic (access here) where some meals were featured flying to and from Beijing on Malaysia Airlines as well.

I also wrote about the Chef on Call in detail last December (see here) where I outlined how to process meal orders prior to the flight. Back then the menu for flights origination from Kuala Lumpur featured a total of 12 items, not it has been reduced to just five.

This is the current Chef On Call Menu for the entire network:

Download (PDF, 417KB)

You can access the entire Malaysia Airlines Business Class Chef on Call Menu here.

Almost every time I get a variety of error messages when trying to order the meal online. This time for my upcoming flight to Seoul I got an email inviting me to order ahead of time:

I remailed emailed their Chef on Call Service at kulccm@malaysiaairlines.com where they respond very quickly. Just forward your reservation to them as well as the menu choices that you picked from the pdf above.

Often you can see a few jealous eyes of other passengers when they have to choose from the mediocre on board options while the steak is coming your way. ?

Conclusion

I really like this service of having the choice of selecting a premium meal ahead of time rather than being limited to the 2 or max 3 mediocre choices on board if they are not running out of your first choice to begin with. Too bad some of the very nice breakfast options have been eliminated from the menu by now.

The way to order these meals is easy enough, in fact using email is often easier then trying to mess around with the website especially if you order the same items most of the time and you can just copy/paste.

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