Air Canada Launches Signature Suite Lounge For International Long-haul Business Class Passengers At Toronto Pearson

Air Canada on Thursday unveiled its new Signature Suite Lounge for International Long-haul Business Class passengers at the Toronto Pearson airport that will be open for business on December 1, 2017.

Air Canada Signature Suite Toronto Entrance

The lounge is accessible only for paid business class passengers. Unfortunately those traveling on awards or upgraded economy class tickets will not be granted access (at least not initially).

You can access Air Canada’s page for the Signature Suite here.

Here are the lounge access rules for Signature Suite:

International Business Class customers on an Air Canada flight (travelling to Europe, Asia and South America) booked in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. All bookings in R (including, but not limited to, eUpgrades, Last-Minute Upgrades, AC Bid Upgrades) and I (including, but not limited to, Aeroplan® Fixed Mileage Flight Rewards® for travel on Air Canada flights or Star Alliance® member airlines, Star Alliance Upgrade Awards) will be excluded. Eligible customers will not be allowed guests. Employee tickets are prohibited access.

Here’s the location of the Suite:

Air Canada Signature Suite Toronto Location

Here are some photos released by Air Canada:

Here’s the Signature Menu:

Download (PDF, 68KB)

Here’s the Quick Bites Menu:

Download (PDF, 55KB)

Here’s the press release from Air Canada:

Air Canada unveiled today the Air Canada Signature Suite for its top International Business customers at its Toronto Pearson global hub. The new suite is an exclusive airport retreat where eligible premium customers can dine à la carte at a complimentary, full-service restaurant from a menu created by acclaimed chef David Hawksworth, or enjoy hors d’œuvres, champagne, fine wines and cocktails in an intimate, Canadian-designed and decorated setting.

“The Air Canada Signature Suite provides premium Air Canada customers with a luxury experience unrivalled in North America that elevates Air Canada into the ranks of leading global carriers for discerning international travellers. Customers can indulge in an à la carte meal service in the suite’s complimentary restaurant or partake of fine wines, champagne and specialty cocktails in a relaxed atmosphere accented with original Canadian art and maple, marble and polished limestone finishes,” said Benjamin Smith, President, Passenger Airlines at Air Canada.

“Our premium customers, particularly those who are connecting, highly value comfort and convenience when they travel. This unique airport enclave will serve as a welcome preliminary to boarding their international flights, where the premium experience will continue with our industry leading International Business class products and services, including lie flat suites and the other amenities that have earned Air Canada recognition as the Best Airline in North America from Skytrax and Best Long Haul Airline in the Americas for 2018 from AirlineRatings.com.”

The Air Canada Signature Suite officially opens Dec. 1, 2017 and is accessible to all full fare paying International Business Class customers, excluding upgrades and most point redemption programs. The 6,400-square-foot suite, conveniently located by Air Canada’s international departure gates at Toronto Pearson Terminal 1, can accommodate up to 160 premium customers and is fully complimentary. It hosts a full-service restaurant offering à la carte dining from a Hawksworth-designed menu. The suite also features a cocktail lounge space with full service bar and a selection of hors d’œuvres and specialty snacks, a quiet sitting area and concierge service.

Other notable design features of the Air Canada Signature Suite include:

  • Design by acclaimed Montreal architecture and design firm Heekyung Duquette;
  • High quality wine and spirits supplied by our partners at Diageo and Moet & Chandon Champagne (both brut and rosé available), and feature Signature cocktails;
  • Mural by renowned Ottawa artist Gavin Lynch;
  • Cloudscape Chandelier by acclaimed Toronto design firm Moss & Lam;
  • Exclusive works by local Montreal artists Pascale Girardin and Nicolas Ruel;
  • And Luxury skin care products from Molton Brown.

Conclusion

The lounge looks very nice and it is understandable to a certain extend that Star Alliance Gold members are not granted an access. But then I am writing this in Hong Kong where Oneworld Emerald members get access to Cathay Pacific First Class lounges even when traveling in economy and there are many of them …..

Not sure if it is sustainable in the long run that award ticket holders and those that have used miles to upgrade are excluded from the access? Other Star Alliance airlines don’t discriminate lounge access based on how the ticket was paid (award versus cash) and I hope that they don’t get any ideas from Air Canada’s experiment.

Personally, I much prefer dining on ground before overnight flights and then just sleep and this is perfect for just that.

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