Singapore Airlines today announced number of changes starting with introduction of fare families (Sebastian wrote about these earlier today – read more here) to changes on its KrisFlyer frequent flier program.
KrisFlyer has clarified what are elite member benefits when traveling on economy class for PPS, KrisFlyer Gold and Silver. Then there are quite drastic fee changes for award cancellations, redeposits and especially for no shows.
Here are the elite benefits for Singapore Airlines PPS and KrisFlyer members in Economy:
Here are the revised award fees:
The award fee changes are quite drastic. The award redeposit fee goes from $15 to $75 for example (these are in SGD not USD). The no show fee of $300 for business and first class awards is high as well, although at least they don’t forfeit the miles.
Let’s hope that this is the last “enhancement” for a while that hits our KrisFlyer accounts. Singapore Airlines first “enhanced” their own award chart and later Star Alliance one and now these fees….