Marriott Rewards has “Look No Further” Best Rate Guarantee (BRG) program that has promised to match lower price found on the third party site and further discount it by 25%.
Seems that Marriott has today tweaked the program and adopted much liked feature from SPG as members can now choose between a discount of 25% of the entire stay or 5,000 bonus points.
You can access Marriott’s Best Rate Guarantee program here.
Here’s the new form:
And you must choose the option:
But seems that there is an issue:
I filed a claim for a Marriott stay tomorrow and received a reply 33 minutes later that the claim had been approved (they promise to process claims for stays coming up in the nest 24 hours within 4 hours) but couldn’t figure out if I had chose the bonus points or the discount due to system update.
This is a welcome change for the Marriott’s LNF BRG program. Especially on inexpensive rates the 25% discount is hardly anything and 5,000 bonus points much better choice. They could have chosen bit higher amount of points, however, considering that SPG’s 2,000 Starpoints convert to 6,000 Marriott.
I really like how fast Marriott is able to process claims for same or next day arrival. I wish that SPG’s process would be as fast (you need to file minimum 24 hours before standard check in time).