A couple was forced to leave an Emirates flight from Birmingham to Dubai after a flight attendant became aware of the woman complained to her boyfriend about menstrual pain.
The strange case is currently making headlines in the UK ana people are trying to figure out what exactly transpired on board that lead to the couple being denied transportation.
I found a credible article in The Times (access here) that reported the circumstances without all the drama added by various tabloids.
A young woman was ordered off an international flight after complaining of period pains, it emerged today.
Beth Evans, 24, was told to leave the Emirates flight minutes before take-off along with her boyfriend, Joshua Moran, 26, after being overhead talking about her sore stomach. She had been due to fly from Birmingham to Dubai on Saturday when a stewardess raised concerns over her condition.
She insisted that the pain was mild, describing it as “one out of ten” when sitting down. However, the airline insisted that it could not risk carrying the woman on the seven-hour flight. …
Ms Evans boarded the flight on Saturday and was waiting for take-off when an Emirates stewardess overheard her conversation with her boyfriend about stomach pains caused by a painful period. The couple were told to leave the plane and then had to spend £250 each to rebook flights yesterday, The Sun reported.
Mr Moran, 26, of Birmingham, said: “To be kicked off for period pains, it was madness. Beth was in tears and getting upset when the hostess was asking her questions. It’s embarrassing to have to explain about period pains when it’s being overheard.”
He added: “They didn’t have anyone look her over. They just contacted a medical team in the US and they said Beth couldn’t fly.”
A spokesman for the airline told The Sun: “The passenger alerted crew that she was suffering from discomfort and pain and mentioned she was feeling unwell. The captain made the decision to request medical support and offload Ms Evans so she could access medical assistance.
There is a strong discrepancy between the accounts of what reportedly happened in the version of the passengers and the statement of the airline.
The passengers say that it was a private conversation between them about stomach pain. The airline maintains that ‘the passenger alerted the crew’. Hard to say what really happened other than the flight attendant was eavesdropping and the ran with it.
Airlines usually have a medical service on call that can advise them in situations of emergency situations such as UPMC (see here) however these are professional physicians who would never recommend kicking off a passenger based on menstrual cramps. That means either something big is missing from the story which translates to someone is lying about the circumstances on this case.
Hard to say what really happened here and it definitely doesn’t look good for the airline no matter what the facts of the matter really are. It’s bad publicity either way. As this was a flight from the EU the passengers could be eligible for 600 EUR denied boarding compensation if they can prove that Emirates kicked them off the flights in an unjust fashion. Since they were also required to actually pay for their rebooking these expenses could be recovered as well.
I wouldn’t expect Emirates to give in voluntarily and this requires at least a regulator complaint as well as a claim with the CEDR.