Air France Strikes On March 23 & 30, 2018

Number of Air France unions last struck on February 22, 2018, that lead to cancellation roughly half of the long-haul flights plus smaller percentage of short and medium haul ones. The expected strike will likely lead to similar cancellation percentage.

Air France HOP

Unions have called for March 23rd and now also for 30th strikes. Employees are demanding 6% pay raise after six years of stagnant wages. The airline has offered them just 1%. AIr France has now issued rebooking guidelines for next week.

You can access Air France here.

Here are the rebooking guidelines for March 23 by Air France:

Air France staff call for strike 23 March 2018

Updated on 16 March 2018, 12:30 Paris local time

Several Air France staff unions have called for a strike on 23 March 2018.

It remains too early to ascertain the effects this strike might have on our flight schedule.

Please note that Air France flights operated by an aircraft other than that of Air France or Joon will not be affected by this strike (KLM, Delta…).

We now offer rebooking options at no extra cost, no matter the fare.

What are the consequences? Will my journey be affected?

As soon as we have a more accurate estimate of the number of employees on strike and the impact on our operations, our flight schedule will be changed accordingly and made public the day before your departure.

Some flights may be cancelled. Furthermore, in order to ensure the maximum number of flights with our reduced crew, we may have to limit the number of passengers on board some of our flights, meaning that we will not be able to honor all bookings.
Customers whose bookings are cancelled will be informed the day before their departure.

How can I stay informed?

On the day before your departure, we will send you an SMS or e-mail to confirm the potential impact on your journey.

Please make sure your personal contact details (mobile telephone, e-mail address) are up-to-date in the “Your reservations” section of our website or in the mobile app.

In the meantime, we would like to assure you that our teams will do their utmost to assist you and minimize the impact of this industrial action on your travel plans.

Can I postpone my trip?

If you have a valid Air France ticket, issued on or before 16 March, for a flight operated by Air France or Joon on 23 or 24 March, you can:
– move your trip to another date between 20 and 21 March 2018 or
– postpone your trip between 25 and 28 March 2018.

Save time by changing your booking directly online, in the “Your reservations” section of the website or in the mobile app. You can change your booking at no extra cost for the same travel cabin.
You can also contact your travel agent.

You may also choose to postpone your flight to sometime after 28 March 2018, change your country of destination or origin or cancel your trip. In these cases, we will provide you with a voucher that will be valid for 1 year and can be used on AIR FRANCE, KLM or HOP! flights. This voucher will be non-refundable.

What should I do on day of departure?

Before going to the airport, if the flight is “operated by Air France” or “operated by Joon”, we recommend that you check your booking information in the “Your reservations” section on our website or mobile app.

If your reservation is cancelled, we recommend that you do not travel to the airport.
Our staff will do their utmost to offer you an alternative solution.

Otherwise, you will be able to change your flight independently on our website. If you wish, you can also contact your travel agent or the Air France teams who are ready to assist you as you seek alternative solutions. (See the “Contact us” section).

With a confirmed booking, we advise you to check-in online, for you and your baggage.

We sincerely hope that your flight will operate as scheduled and apologize for any inconvenience this strike may cause you.

How can I obtain refund form for my journey?

If your flight is cancelled or delayed by more than 5 hours and you decide not to travel, you can obtain a refund for your ticket by contacting a point of sale directly.

If you bought your ticket on our website, please click on the “Refunds” section at the bottom of this page.

Here are the rebooking guidelines for March 23 by Delta:

DL AF Strike

Conclusion

If you are scheduled to fly on March 23 or day before/after on Air France, you should consider taking advantage of the rebooking options offered.

There is obviously a chance that Air France reaches an agreement with its unions over the pay and the strike is called off.

Remember that Air France is required by the EC 261/2004 legislation to provide duty to care for stranded passengers (accommodation, meals and calls) and rebook them to final destination at their (passengers) earliest convenience.

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