Hilton Honors is doing some back end updates this summer and is planning to move to a new loyalty platform in the fall (estimate – August 2018).
New platform should speed up stay postings (now can take days), help Honors to speed up any possible program changes and allow more tailored bonuses.
You can access Hilton Honors here.
Here’s an update from the spokesperson to my email:
Hilton Honors is continuously evaluating the technical systems we use in order to deliver the best experience possible to our members. We are moving to a new platform later this year, and among the many benefits that will be offered, members can expect their Points to post much faster. The transition to a new platform will be seamless and require no action from our members.
There is no reason why stay posting should take more 24 hours today. Most Hilton affiliated properties use OnQ that is their own system that should allow almost seamless posting of stays to member accounts.
Just interesting to see if Hilton Honors is going to offer more tailored promotions in the future ala IHG that the new platform appears to allow.