Avianca operates their B787-800s on all their long-haul routes from Bogota to Europe (MAD/BCN/LHR) and also on some of their North- and South America routes.
I recently had the chance to try both their economy and business class products on this aircraft on the Barcelona to Bogotá route. Last week I reviewed their economy class product, and this week it’s time for their business class product review.
The Seat and the Cabin
On the B787-8 Avianca offers 28 flat bed business class seats on a 1-2-1 reverse herringbone configuration. According to SeatGuru, these seats come with 72″ pitch and 21″ width. There are 2 lavatories in the cabin and a service galley after row 5, breaking the cabin in two zones.
In this kind of cabin configuration, I always prefer seating on the mini-cabin. Even when full, the lesser amount of people also means lesser foot traffic, ideal if you want to rest during a night flight. This time I was seated in 6A and there was only one other passenger in 7E. Here are some pictures of the cabin:
The seat itself was comfortable, with good padding that worked for all seat positions. Pillow and a blanket were offered from boarding.
The seat offered lots of storage space. Overhead bins were spations and there was aditional storage space underneath the foot rest, and also on both arm rests.
Each seat offered a 14″ touch screen for IFE, also operated through a handheld set. The control panel also included seat-position control and reading light. In terms of connectivity, each seat had a 110V power outlet, USB port and headphone socket.
I love planes with individual air nozzles in business class. Why isn’t this a standard feature? In this plane the ceiling panel consisted of an individual air nozzle and a reading light.
There were also noise-cancelling headphones available on a lateral storage.
Here are some pictures of the seat in flat position:
The In-Flight Entertainment
As I mentioned before, each seat featured a 14″ screen and noise-cancelling headphones. The content offering consisted of a wide selection of movies and TV series (lots of HBO),music (both by artist and by genre playlists) and games. News channels for Colombia,Latin America and global news are available in Spanish. And of course, there is a telenovela channel.
Duty-free catalog and shopping is also available through the IFE.
The Amenity Kit
The amenity kit offered was a TUMI soft case. The contents included a Colgate dental kit, L’Occitane hand cream, ChapIce lip balm, foam ear plugs (why airlines don’t offer silicon earplugs?), socks, eye mask, tissues and a glasses cleaning cloth.
I thought the menu was rather interesting. Interesting food choices and a good selection of Chilean and Argentinean wines. There is also a cocktails offering, and the coffee is from Colombia premium coffee growers Xue café.
Service started with a hot towel followed by an appetizer. The white bean cappuccino was a great surprise. Tasty and fresh. For drinks I opted for sparkling wine and water).
The main course was served with sides of a quinoa chicken salad, and Spanish omelette and Iberian ham.
For the main course I opted for the stir-fried chicken with creole rice. Everything was tasty but all the dishes could use a little better presentation.
For dessert I went for the passionfruit cheesecake and a glass of port. The wine was great, the cheesecake was the weakest link of the dinner. Dessert was presented with a 70% Colombian cocoa dark chocolate bar (yummy!).
My choice of breakfast was the ham and cheese muffin. Also well delivered.
Before landing, the purser went seat by seat saying goodbye to all passengers in business class, and giving us a farewell present: coffee samples from Xue café.
Overall, it was a pleasant flight. The service was great, the purser and the cabin crew always had a smile on their faces and they were more than gracious accomodating my requests. The food was good,very tasty, but it could use better presentation.
It was a night flight and I had a solid sleep. The seat was comfortable and the individual air nozzle made it good in terms of thermal comfort.