Booking Day Rooms At Starwood Hotels: Case Sheraton Heathrow

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Earlier this week, I was on my way from Lisbon to Santiago and scheduled to have eight-hour transit at London’s Heathrow airport.

Sheraton Heathrow

Eight hours is too long time to spend even in the Concorde Room (I lost the access at the end of last month unless in First – read more here) and the first class lounge (in reality one for Emeralds) max for couple of hours. Decided to book a day room.

You can access SPG here.

READ MORE: SPG Rate & Bonus Points And Miles Promotions

I was exploring rates first for the entire night because the Day Use Rates weren’t necessarily the most ideal because I was expecting to arrive to the property by 3PM and leave after 8PM.

These rates usually require the guest leave by 6PM. Marriott’s newly opened Moxy would have offered quite attractive opening rates for the night in question.

Sheraton Skyline wasn’t offering Day Use Rates on that date (must have been at a high occupancy) that is the better of the two Sheratons by the airport

SPG Heathrow Sheraton Offer Tab

Sheraton Heathrow, however, was but they didn’t come up on the regular rate search.

SPG Sheraton Heathrow

You had to first click the OFFERS tab and scroll through the offers to find the Day Room one.

SPG Day Room Rate Code DAYBRK

The rate search then populated new Special Rate code DAYBRK.

SPG Sheraton Say Use Rate

And the Day Use Rate appeared on the search

SPG Sheraton Say Use Rate Rules

The rate rules are quite very clear.

SPG Heathrow Sheraton Email

And the property even emailed a reminder stressing that it is only for DAY USE!

When I checked in at 3PM, I asked if I could keep the room until 830PM and it turned out to be fine.

SPG Heathrow Sheraton Posting

The stay posted to my account just fine. I was curious if the SPG Platinum amenity would show up as well because they tried to bring me a bottle of wine that I declined. I did take the fruit plate, however.

Conclusion

I wish that all the hotels would make these day use rates as easy to book as Hilton where you merely indicate same day check in/check out.

Let’s hope that Marriott/SPG can somehow make their new website (likely the current Marriott one) easier with these Day Use Rates. I have never seen them offered on the Marriott one.

This Sheraton Heathrow used to be absolutely horrible hotel but is now acceptable for a quick overnight. It still feels more of a Four Points that a full service Sheraton, however.

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